FW: [asterisk-dev] A couple of basic questions.

[Nam Nguyen]

Suppose we're to develop a system in which many people in a Call Center
could
work from home, dialing out to clients, teleconfererencing with peers,
pulling out clients' profiles and other reports into some "portlets",
tied together
in a comprehensive view (such as portal); then such a system would be
big, for sure.
How "ugly" it is, is something I'd think depends on whether or not there
are any
available tools, which is really my questions.

---Nam

-----Original Message-----
From: Tzafrir Cohen [mailto:tzafrir.cohen at xorcom.com] 
Sent: Tuesday, February 28, 2006 12:51 AM
To: Nam Nguyen
Subject: Re: [asterisk-dev] A couple of basic questions.

On Mon, Feb 27, 2006 at 05:08:01PM -0700, Nam Nguyen wrote:
> Hi All,
> 
> I'm a newbie in both "Asterisk" and how "soft-phone" could be 
> implemented (using asterisk).
> Basically we're thinking of developing a (J2EE) portal (or perhaps a 
> set of Macromedia Flex web-pages)

A web browser is big and ugly. Why not hook onto an instant messanger
such as gaim? Write your custom plugin for it. Its much smaller and fits
nicer on the desktop.

And there is a soft-phone branch of it, too.

-- 
Tzafrir Cohen     icq#16849755  +972-50-7952406
tzafrir.cohen at xorcom.com  http://www.xorcom.com