[asterisk-dev] Calls not queued

Fernando Romo pop at cofradia.org
Thu Feb 16 17:40:00 MST 2006


md:

That behaivor is happen with Asterisk 1.2.4 and head, i see in agents
using "AgentLogin", with Agents using "AgentCallbackLogin" seems stable,
what kind of login are using in your intalation?

I see one bug relate, but i don't know if whas something in comon:

   http://bugs.digium.com/view.php?id=6432

Best regards....... Fernando "El Pop" Romo


md wrote:

> Hello,
> when a agent logged into a queue is busy with a queue call, if another
> call is delivered in the queue that call is routed to the busy agent.
> That is not correct. The second call must be stay in the queue. The
> queues.conf is:
>     [queue1]
>     wrapuptime=0
>     timeout=60
>     strategy=ringall
>     retry=5
>     queue-youarenext=
>     queue-thereare=
>     queue-thankyou=queue-thankyou
>     queue-callswaiting=
>     music=default
>     monitor-join=yes
>     monitor-format=
>     maxlen=0
>     leavewhenempty=no
>     joinempty=yes
>     context=
>     announce-holdtime=no
>     announce-frequency=0
>  
> The dial plan in extensions.conf for an incoming call is:
>     exten => 7777,1,Answer
>     exten => 7777,2,Queue(queue1|t|||1200) ; pepe
>  
> The dial plan in extensions.conf for add queue member is>
>     exten => _422XXXX,1,Answer
>     exten => _422XXXX,2,AddQueueMember(queue1,SIP/${EXTEN:3})
>     exten => _422XXXX,3,Hangup
>  
> Why the second call doesn't stay in the queue? Any idea?
>  
> Thank you
>  
>  
>
>
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