[Asterisk-Dev] Queue and call drop out

Adam Goryachev mailinglists at websitemanagers.com.au
Fri May 6 01:35:51 MST 2005


On Fri, 2005-05-06 at 09:28 +0100, Hieu Tran wrote:
> Dear all,
> 
> Please accept my appologies if what i'm gonna ask is
> not what should be sent here. I came here after a near
> exhausted search for a good explanation.
> 
> Anyway, the problem is with the Queue and/or Dial
> cmds. I created a queue of a single, dynamically added
> agent. The 2nd call to the queue will hear music as
> the agent is busy. After approx. 90 seconds, the 2nd
> caller drops out while the agent is still busy with
> the first caller. This happens every single time. NB.
> Both callers call to * via UniCall channels.
> 
> The queue log file shows a "ABANDON" queue event after
> 90 seconds. CLI shows a "Channel 0 hangup".
> 
> Can someone explain to me what might have happened? Is

I'd suggest this is more of a problem with your channel driver, or
perhaps your dialplan.

Try sending the CLI output from when the call arrives to when the hangup
happens.

Also, try setting up an extension which just Answer + Musiconhold, and
see if it also drops after 90seconds...

Regards,
Adam

-- 
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Adam Goryachev
Website Managers
Ph:  +61 2 8304 0000                        adam at websitemanagers.com.au
Fax: +61 2 9345 4396                        www.websitemanagers.com.au




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