[Asterisk-Dev] RFC: Moderating the Asterisk Mailing Lists

[Derek Smithies]

Hi,
 My turn.

It is pointless to design a solution when you don't know what the problem 
is.
Like, of the emails to the -users list, what categories do they fall into?

dumb questions that are answered by the existing faq

dumb questions that should be answered by the faq (but are not answered)

reasonable questions that arose from a failure in the docs.

discussion topics. (some find this timewasting, others dont)

other categories 

Once you know which is the biggest category, you can make the right moves 
to cut this down to size.

======================================

There are already 7 lists at digium - how many more do you want ?

============================



Derek.


=================================================
 I suggest that the volume of emails may 
On Thu, 6 Jan 2005, Steven Critchfield wrote:

> On Thu, 2005-01-06 at 22:34 -0500, Mike M wrote:
> > On Fri, Jan 07, 2005 at 03:56:59AM +0100, Patrick wrote:
> > > On Thu, 2005-01-06 at 20:25 -0500, Mike M wrote:
> > > [snip]
> > > > If there is moderation I suggest that all calls for moderation be
> > > > moderated.
> > > 
> > > Or introduce a gentle form of Debian/BSD style newbie handling :)
> > 
> > Exactly this. Reserve moderation for abuse.  Otherwise use the cluebat
> > or the D key.
> 
> While I probably complain the most about lazy newbie questions, I also
> don't think moderation is the answer. 
> 
> The only thing that is becoming more and more of an idea is splitting
> the sip traffic out. There seems to be quite a bit of VoIP/SIP only
> installs that it possibly could split the traffic down the middle. I
> would suggest all other traffic stay on the normal -users list. The
> downside is the need for the split to be reasonable and tolerant of the
> wrong list for a while. Even later, the SIP questions might have to
> cross over as the location of the problem may not be obvious.
> 
> Of course, I don't think what I suggested is really a good solution, but
> it might reduce the volume of the list to something where you could
> manage the rest more efficiently.
> 

-- 
Derek Smithies Ph.D.                           This PC runs pine on linux for email
IndraNet Technologies Ltd.                     If you find a virus apparently from me, it has
Email: derek at indranet.co.nz                    forged  the e-mail headers on someone else's machine
ph +64 3 365 6485                              Please do not notify me when (apparently) receiving a
Web: http://www.indranet-technologies.com/     windows virus from me......