[Asterisk-Dev] Using Asterisk to record calls NOT passing through Asterisk

[steve at daviesfam.org]

On Sun, 12 Sep 2004, Benjamin on Asterisk Mailing Lists wrote:

> we have a prospective customer who wishes to record all calls coming
> in and going out of their call center which is based on a remote Avaya
> softswitch and local Avaya SIP phones.
> 
> Before anybody is going to suggest to use Asterisk in between those
> SIP phones and the Avaya switch, let me tell you that this is a deal
> breaker. The customer will not run any calls through anything that is
> not approved by Avaya because they would lose their SLAs.


What an revealing post.  No doubt "open, standardised SIP" and all that 
was part of the selling pitch for this solution.  But in reality they are 
still just as locked in as if they had bought any other proprietary PBX.

Steve