[Asterisk-Dev] [Manager extension] redirect to ivr and back

Maciek Kaminski maciejka at tiger.com.pl
Fri Mar 19 08:27:57 MST 2004


Hi,

It seems that I need to extend manager api to accommodate following 
scenario:
During call center conversation there is a need to redirect client end 
to ivr transaction authorization application, consultant end put on 
hold, and later, when client finished authorization both ends should be 
reconnected.

Initial redirect seems to be possible to implement with 
ast_async_goto_by_name, alike manager action_redirect. Dial application 
uses client ast_bridge_call to connect two channels. Is it the right 
mean to reconnect channels?

Any suggestions? Anyone find such functionality useful?

Maciej Kaminski




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