[Asterisk-Dev] park orbits application?
Dr. Michael J. Chudobiak
mjc at avtechpulse.com
Tue Aug 3 09:59:15 MST 2004
Hi,
I want to implement park orbits on my SNOM 200, using the programmable
button LEDs to show the parking slot status. Can this be done with
Asterisk as-is, or do I need a custom parking app or a bounty?
I haven't been able to make programmable-button-based parking work with
*, using recent CVS versions of * and Snom's v3.35 firmware. I've tried
mapping x700-704 to the buttons as parking orbits, and I can park using
the x700 button, but I can't pick up parked calls using the x701-704
buttons or see any status info. (I can pick up parked calls by manually
dialing 701, for example.)
This is what I want the buttons to do, copied from the SNOM manual
(which assumes that you are using Snom's server, not Asterisk):
"snom 4S provides its customers with the opportunity to set up parking
orbits at the media server, where calls can be parked and picked up. The
option “Park Orbit” enables the phone to provide this feature. Suppose
key P4 is bound to orbit1 at my.proxy.com. The LED on this key now displays
the status of calls, if any, that are parked on this orbit. If the LED
is blinking, this means that a call is parked there and the user can
easily pick up this call by pressing P4. If, on the other hand, the user
wants to park a call, pressing P4 during the call will park it at
orbit1 at my.proxy.com until the same or another user picks it up later.
The caller will hear the holding music. This feature is useful for call
center environments and all such places where there is a great inflow of
calls and some kind of queuing is required to manage them."
I asked Snom tech support if it was possible to get the park orbit
buttons to work with Asterisk, but all they said was "Snom tries to be
on the forefront of development in the SIP community. So if SIP can do
it, Snom probably can as well. We don't have any asterisk configs or
sample settings of the phones."
- Mike
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