[Asterisk-Dev] Operator Console

[asterisk at billheckel.com]

I think that a java / browser based client with an independant server that runs either on the same 
machine as asterisk or another box will be the correct route to go.

I ended up making the operator use Linux on her desktop ( she had NO linux experience ) as well as 
openoffice instead of office just so that she could run the console.  It was a hassle to teach her 
to use it but since we needed those features we had to do it.

A hardware attendant console even if it is just a box with 48 lights and 48 switches running off a 
serial port with a simple ascii interface is needed to help adopt asterisk into mid-sized offices.

I can design and build some of these if there is enough need for them to be able to sell 24 units or 
more.  I can built these to sell for around $400.00 if we get enough demand.  I may even be able to 
push the cost down some.

Bill

Gary wrote:

> This stumbling block is going to exist until someone comes up with a
> configurable either web based or windows based control program which
> interfaces to the manager interface.
> 
> several problems I forsee, the main is how to keep multiple screens
> uptodate, so obviously its going to need a in a practical consideration
> a client/server model whereas only the server (call it master)
> communicates to asterisk and the clients communicate to the master,
> that way ALL operator type consoles receive the same information etc...
> 
> I dare say (& I know I will get shot down for this :-) it will probably
> end up with a java &/or vb type application for the clients for
> functionality...
> 
> On Sun,  9 Nov 2003 17:21:19 -0600, Rich Adamson wrote:
> 
> 
>>>I have been approached to install Asterisk for a client after providing them
>>>an initial demo.
>>>
>>>I have one stumbling block to overcome.
>>>
>>>An operator console for the switchboard operator to use.
>>>
>>>I have searched the list but been unsuccessful finding anything useful so
>>>far.
>>
>>What specific types of functions are needed at the "operator console"?
>>
>>If your customer is looking for a bank of lights to tell whose on their
>>extensions, that doesn't exist.
>>
>>If you're simply looking for the operator to answer up to six lines (only
>>as a simple example), one could use an ordinary 7960.
>>
>>So, a lot depends on what functions do they really need/want?
>>
>>
>>
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> 
> 
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