[Asterisk-Dev] Voicemail problems and fix request

asterisk at billheckel.com asterisk at billheckel.com
Thu Mar 6 08:42:57 MST 2003

ANother annoyance I was reminded of today.

If the users have an existing unavailable or busy message and record another shorter message the
voicemail system retains the portion of the longer message that comes after the short message ( like
a tape recorder ).


asterisk at billheckel.com wrote:
> I have been noticing a number of problems / misfeatures in Voicemail on 
> *.  None of them are major, just annoying to the users.
> 1.  If you are checking your voicemail and another call comes into 
> voicemail it creates an 'orphan' message.  This message will have a 
> number other than 0 and can't be retrieved but triggers the voicemail 
> waiting light.  Either allow the voicemail checker to read messages 
> starting at other than 0000 or push the new message down after it's 
> written. ( or something else creative )
> 2.  In order to get windows compatible soundfiles email to users you 
> need to record in wav and WAV formats or it can't email the correct one 
> to you.  It would be nice to be able to select the writing formats and 
> emailing formats separately.
> 3.  ADSI scripts cause problems with voicemail.  If the users press any 
> soft keys the phone stops sending DTMF tones ( it also ignores the soft 
> keys after that ).  I have had to disable the script loading portion of 
> adsi_load_vmail to retain the display functions without softkeys.
> Thanks,
> Bill Heckel
> sender of thinkgeek goodies
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