[asterisk-bugs] [JIRA] (ASTERISK-30443) app_queue: Add "Agent Abandoned" AMI event
Joze Zivic (JIRA)
noreply at issues.asterisk.org
Sun Mar 5 03:38:03 CST 2023
[ https://issues.asterisk.org/jira/browse/ASTERISK-30443?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Joze Zivic updated ASTERISK-30443:
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Attachment: (was: agent_abandoned_ami_event.diff)
> app_queue: Add "Agent Abandoned" AMI event
> ------------------------------------------
>
> Key: ASTERISK-30443
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-30443
> Project: Asterisk
> Issue Type: Improvement
> Security Level: None
> Components: Applications/app_queue, Core/ManagerInterface
> Affects Versions: GIT, 20.1.0
> Reporter: Joze Zivic
> Assignee: Unassigned
> Severity: Major
>
> There should be an ami event "AgentAbandoned", when caller leaves the queue while agent device is ringing. This is important for sake of completion of the AgentCalled event, which designates a unique start of a channel call, which is now unlinked to the end of the call to the agent channel.
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