[asterisk-bugs] [JIRA] (ASTERISK-30318) PINCHING CONNECTIONS

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30318?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=260678#comment-260678 ] 

Asterisk Team commented on ASTERISK-30318:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> PINCHING CONNECTIONS
> --------------------
>
>                 Key: ASTERISK-30318
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30318
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: . I did not set the category correctly.
>    Affects Versions: 16.19.0
>            Reporter: Arison Ito da Silva Leite
>
> Opa Speak up Guys, how are you?
> I would like your knowledge, guaranteed with a dialer and we have a client located on a server.
> It turns out that he has a problem with broken links, in fact, the audios recorded by the platform are excellent, but when we download it to analyze it in sngrep for Wireshark, it appears that the links are broken all the time, they almost do not allow us to hear the audio via wire app.
> We changed the server and it didn't improve, we found packet loss at one of the client's suppliers and we asked them to remove it so we could check for an improvement, but we didn't get an improvement.
> Does anyone have a tip?



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