[asterisk-bugs] [JIRA] (ASTERISK-30084) Agent status in queue is wrong

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30084?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=259326#comment-259326 ] 

Kevin Harwell commented on ASTERISK-30084:
------------------------------------------

I'm still not seeing any debug information in the logs. Please be sure "debug" is listed in the log file channel in _logger.conf_. Also, that at least debug level 5 is set in Asterisk (either set in _asterisk.conf_ or from {{*CLI> core set debug 5}}).

Also what's the output of the following: {{*CLI> pjsip show endpoint 1042}}

It looks like you also have _chan_sip_ configured. Can you post endpoint/peer information from that too? Do you have a peer/host of 1042 defined there too?


> Agent status in queue is wrong
> ------------------------------
>
>                 Key: ASTERISK-30084
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30084
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.23.0
>         Environment: debian 10,vanilla asterisk
>            Reporter: adria vidal
>            Assignee: Unassigned
>            Severity: Major
>         Attachments: debug_log_123456, messages.queue.broken.agent.02
>
>
> Using a Queue like these
> {noformat}
> [test2]
> music=default
> strategy=ringall
> autofill=yes
> setinterfacevar=no
> setqueueentryvar=no
> setqueuevar=no
> member => PJSIP/1042
> {noformat}
> and doing a Queue show test2 via the CLI, system report agent as Busy when is really free :
> {noformat}
> test2 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
>    Members:
>       PJSIP/1042 (ringinuse enabled)^[0m^[0m^[0m (^[1;32;40mBusy^[0m) has taken no calls yet ^[1;33;40m(login was 1245 secs ago)^[0m
>    No Callers
> {noformat}
> and doing a {{*CLI> asterisk -rx 'core show hints'|grep 1042}}
> {noformat}
> 1042 at BLF_Group      : PJSIP/1042            State:Idle            Presence:not_set         Watchers  0
> {noformat}
> or Ringing when is not.
> {noformat}
> test2 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
>    Members:
>       PJSIP/1042 (ringinuse enabled)^[0m^[0m^[0m (^[1;32;40mRinging^[0m) has taken no calls yet ^[1;33;40m(login was 1445 secs ago)^[0m
>    No Callers
> {noformat}
> and nothing at hint side neither
> {noformat}
> 1042 at BLF_Group      : PJSIP/1042            State:Idle            Presence:not_set         Watchers  0
> {noformat}
> System have a slow loadaverage
> load average: 0.17, 0.11, 0.09



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