[asterisk-bugs] [JIRA] (ASTERISK-30084) Agent status in queue is wron

[adria vidal (JIRA)]

adria vidal created ASTERISK-30084:
--------------------------------------

             Summary: Agent status in queue is wron
                 Key: ASTERISK-30084
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30084
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 16.23.0
         Environment: debian 10,vanilla asterisk
            Reporter: adria vidal
            Severity: Blocker


Using a Queue like these

[test2]
music=default
strategy=ringall
autofill=yes

setinterfacevar=no
setqueueentryvar=no
setqueuevar=no

member => PJSIP/1042

and doing a Queue show test2 via the CLI, system report agent as Busy when is really free :


test2 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
   Members:
      PJSIP/1042 (ringinuse enabled)^[0m^[0m^[0m (^[1;32;40mBusy^[0m) has taken no calls yet ^[1;33;40m(login was 1245 secs ago)^[0m
   No Callers

and doing a

asterisk -rx 'core show hints'|grep 1042

1042 at BLF_Group      : PJSIP/1042            State:Idle            Presence:not_set         Watchers  0




or Ringing when is not.


test2 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
   Members:
      PJSIP/1042 (ringinuse enabled)^[0m^[0m^[0m (^[1;32;40mRinging^[0m) has taken no calls yet ^[1;33;40m(login was 1445 secs ago)^[0m
   No Callers


and nothing at hint side neither


1042 at BLF_Group      : PJSIP/1042            State:Idle            Presence:not_set         Watchers  0

System have a slow loadaverage

load average: 0.17, 0.11, 0.09






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