[asterisk-bugs] [JIRA] (ASTERISK-30084) Agent status in queue is wron

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30084?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=259311#comment-259311 ] 

Asterisk Team commented on ASTERISK-30084:
------------------------------------------

The severity of this issue has been automatically downgraded from "Blocker" to "Major". The "Blocker" severity is reserved for issues which have been determined to block the next release of Asterisk. This severity can only be set by privileged users. If this issue is deemed to block the next release it will be updated accordingly during the triage process.

> Agent status in queue is wron
> -----------------------------
>
>                 Key: ASTERISK-30084
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30084
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.23.0
>         Environment: debian 10,vanilla asterisk
>            Reporter: adria vidal
>            Severity: Major
>
> Using a Queue like these
> [test2]
> music=default
> strategy=ringall
> autofill=yes
> setinterfacevar=no
> setqueueentryvar=no
> setqueuevar=no
> member => PJSIP/1042
> and doing a Queue show test2 via the CLI, system report agent as Busy when is really free :
> test2 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
>    Members:
>       PJSIP/1042 (ringinuse enabled)^[0m^[0m^[0m (^[1;32;40mBusy^[0m) has taken no calls yet ^[1;33;40m(login was 1245 secs ago)^[0m
>    No Callers
> and doing a
> asterisk -rx 'core show hints'|grep 1042
> 1042 at BLF_Group      : PJSIP/1042            State:Idle            Presence:not_set         Watchers  0
> or Ringing when is not.
> test2 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
>    Members:
>       PJSIP/1042 (ringinuse enabled)^[0m^[0m^[0m (^[1;32;40mRinging^[0m) has taken no calls yet ^[1;33;40m(login was 1445 secs ago)^[0m
>    No Callers
> and nothing at hint side neither
> 1042 at BLF_Group      : PJSIP/1042            State:Idle            Presence:not_set         Watchers  0
> System have a slow loadaverage
> load average: 0.17, 0.11, 0.09



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