[asterisk-bugs] [JIRA] (ASTERISK-29657) Asterisk queue stops or hangs

Joshua C. Colp (JIRA) noreply at issues.asterisk.org
Thu Sep 16 09:32:33 CDT 2021


     [ https://issues.asterisk.org/jira/browse/ASTERISK-29657?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp updated ASTERISK-29657:
--------------------------------------

    Status: Waiting for Feedback  (was: Triage)

We don't know if this has been resolved or not, as we have not done deep research or investigation into it. As a project we don't spend time looking at issues against old versions like this. You are free to look at the issue tracker yourself and see if there is a matching resolved issue.

>From a project perspective if this can be demonstrated in a recent version then we will look at the provided information and if it appears to be an issue, then it would be accepted as an open issue.

> Asterisk queue stops or hangs
> -----------------------------
>
>                 Key: ASTERISK-29657
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29657
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.7.0
>            Reporter: Noppakoon Khamklin
>            Assignee: Noppakoon Khamklin
>            Severity: Critical
>         Attachments: asterisk-backtrace.zip
>
>
> Asterisk can accept new incoming calls with IVR.  Whenever the caller goes to any queues, the caller doesn't hear music on hold and the queue member's phone doesn't ring at all.
> From the console, the "queue show" command doesn't return the output and the "core show channels" shows many many channels.
> To temporarily solve this problem, the asterisk must be restarted then it comes back to normal.



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