[asterisk-bugs] [JIRA] (ASTERISK-29309) Transfered Calls CDR Issues

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-29309?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=253951#comment-253951 ] 

Asterisk Team commented on ASTERISK-29309:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> Transfered Calls CDR Issues
> ---------------------------
>
>                 Key: ASTERISK-29309
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29309
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: CDR/cdr_adaptive_odbc
>    Affects Versions: GIT, 16.16.1
>            Reporter: cagdas kopuz
>            Severity: Critical
>
> Hi,
> We are using cdr_adaptive_odbc for asterisk  cdr. When an agent makes outgoing calls via [macro-dialout] context, If this calls answered asterisk write one line rows to the cdr tables. Eveything is ok. But when an agent(101) makes outbound calls and makes it attented transfer to the other agent (102) when the call terminated asterisk write two rows to the cdr one of this;
> 1) src : 101 dst: +90507XXXXXXX duration : 150 sec.
> and other one ;
> 2) src : 101 dst : 102 duration : 15 sec. (101 says to 102 I will transfer the call to you.)
> After this, I can not find the cdr  between 102 and  dst: +90507XXXXXXX. There is no cdr row in the table. 
> Where is the mistake ? How can I handle correctly transfered calls ?
> Kind Regards. 



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