[asterisk-bugs] [JIRA] (ASTERISK-29309) Transfered Calls CDR Issues
cagdas kopuz (JIRA)
noreply at issues.asterisk.org
Mon Feb 22 08:59:15 CST 2021
cagdas kopuz created ASTERISK-29309:
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Summary: Transfered Calls CDR Issues
Key: ASTERISK-29309
URL: https://issues.asterisk.org/jira/browse/ASTERISK-29309
Project: Asterisk
Issue Type: Information Request
Security Level: None
Components: CDR/cdr_adaptive_odbc
Affects Versions: 16.16.1, GIT
Reporter: cagdas kopuz
Severity: Critical
Hi,
We are using cdr_adaptive_odbc for asterisk cdr. When an agent makes outgoing calls via [macro-dialout] context, If this calls answered asterisk write one line rows to the cdr tables. Eveything is ok. But when an agent(101) makes outbound calls and makes it attented transfer to the other agent (102) when the call terminated asterisk write two rows to the cdr one of this;
1) src : 101 dst: +90507XXXXXXX duration : 150 sec.
and other one ;
2) src : 101 dst : 102 duration : 15 sec. (101 says to 102 I will transfer the call to you.)
After this, I can not find the cdr between 102 and dst: +90507XXXXXXX. There is no cdr row in the table.
Where is the mistake ? How can I handle correctly transfered calls ?
Kind Regards.
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