[asterisk-bugs] [JIRA] (ASTERISK-29796) app_queue: Invalid agents status on queues.

Richard Mudgett (JIRA) noreply at issues.asterisk.org
Wed Dec 8 11:15:34 CST 2021


     [ https://issues.asterisk.org/jira/browse/ASTERISK-29796?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Richard Mudgett updated ASTERISK-29796:
---------------------------------------

    Description: 
After updating Asterisk to version 18.8.0, the status of the agents started changing randomly. Available agents started showing it as In Use or Unavailable. Additionally, disconnecting agents or login out agents made others' status unavailable.

My first impression is that the issue is related to the fix in the link below because it is the only change on queues mentioned in this version.
ASTERISK-29578

  was:
After updating Asterisk to version 18.8.0, the status of the agents started changing randomly. Available agents started showing it as In Use or Unavailable. Additionally, disconnecting agents or login out agents made others' status unavailable.

My first impression is that the issue is related to the fix in the link below because it is the only change on queues mentioned in this version.
https://issues.asterisk.org/jira/browse/ASTERISK-29578


> app_queue: Invalid agents status on queues.
> -------------------------------------------
>
>                 Key: ASTERISK-29796
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29796
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.8.0
>         Environment: CentOS Linux release 7.9.2009
>            Reporter: Jose Miguel Rivera
>            Assignee: Jose Miguel Rivera
>            Severity: Major
>
> After updating Asterisk to version 18.8.0, the status of the agents started changing randomly. Available agents started showing it as In Use or Unavailable. Additionally, disconnecting agents or login out agents made others' status unavailable.
> My first impression is that the issue is related to the fix in the link below because it is the only change on queues mentioned in this version.
> ASTERISK-29578



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