[asterisk-bugs] [JIRA] (ASTERISK-29408) Manager Actions does not fire Queue Events correctly

[Sebastian Nocetti (JIRA)]

Sebastian Nocetti created ASTERISK-29408:
--------------------------------------------

             Summary: Manager Actions does not fire Queue Events correctly
                 Key: ASTERISK-29408
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29408
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 18.3.0
         Environment: Linux Ubunutu 20.04, Asterisk 18.3.0 (tested with older versions too, Asterisk 13, 16, etc)
            Reporter: Sebastian Nocetti


If I do some manager actions like:

Redirect
Hangup
sendDtmf

Queue events are not fired correctly, example:

If I do a Redirect (manager redirect action on caller channel) I expect a queue log event like TRANSFER or COMPLETEAGENT, but none is fired. Event is fired AFTER caller ends call (for example if I redirect to a playback, COMPLETECALLER is fired AFTER caller listen to file)

If I do a HANGUP on Agent Channel, I expect a COMPLETEAGENT fired, but instead a COMPLETECALLER is fired.

If I send a dtmf from manager to hangup call using queue "c" option, I expect a COMPLETEAGENT fired but none is fired, instead call continues execution but COMPLETECALLER is fired AFTER caller ends call.





--
This message was sent by Atlassian JIRA
(v6.2#6252)