[asterisk-bugs] [JIRA] (ASTERISK-29408) Manager Actions does not fire Queue Events correctly

Asterisk Team (JIRA) noreply at issues.asterisk.org
Wed Apr 28 11:28:09 CDT 2021


    [ https://issues.asterisk.org/jira/browse/ASTERISK-29408?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=254734#comment-254734 ] 

Asterisk Team commented on ASTERISK-29408:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

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> Manager Actions does not fire Queue Events correctly
> ----------------------------------------------------
>
>                 Key: ASTERISK-29408
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29408
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.3.0
>         Environment: Linux Ubunutu 20.04, Asterisk 18.3.0 (tested with older versions too, Asterisk 13, 16, etc)
>            Reporter: Sebastian Nocetti
>
> If I do some manager actions like:
> Redirect
> Hangup
> sendDtmf
> Queue events are not fired correctly, example:
> If I do a Redirect (manager redirect action on caller channel) I expect a queue log event like TRANSFER or COMPLETEAGENT, but none is fired. Event is fired AFTER caller ends call (for example if I redirect to a playback, COMPLETECALLER is fired AFTER caller listen to file)
> If I do a HANGUP on Agent Channel, I expect a COMPLETEAGENT fired, but instead a COMPLETECALLER is fired.
> If I send a dtmf from manager to hangup call using queue "c" option, I expect a COMPLETEAGENT fired but none is fired, instead call continues execution but COMPLETECALLER is fired AFTER caller ends call.



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