[asterisk-bugs] [JIRA] (ASTERISK-28983) Unable to redirect outgoing calls to mobile

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28983?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=251373#comment-251373 ] 

Asterisk Team commented on ASTERISK-28983:
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Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

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> Unable to redirect outgoing calls to mobile
> -------------------------------------------
>
>                 Key: ASTERISK-28983
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28983
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: . I did not set the category correctly.
>    Affects Versions: 17.0.0
>            Reporter: Rozi Wagency
>
> Hi, 
> I have been taking care of the Asterisk server for a few weeks.
> Before my arrival my predecessor had installed Asterisk.
> The server uses SIP and E1 communication
> Today, with the COVID-19, our users need to forward their call from their landline to a mobile phone.
> This function does not work. When the user makes a return to his mobile from the Landline phone, this does not work.
> However, when you indicate hard on the Asterisk server, it works.
> My manager does not want to indicate in hard on the server, she absolutely wants to let the users to indicate their number freely. I looked but I couldn't find the problem. Could you help me please.
> below the error message.
> "== Using SIP RTP CoS mark 5
> [Jul  1 12:01:46] WARNING[8395][C-0000001f]: app_dial.c:2432 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)"



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