[asterisk-bugs] [JIRA] (ASTERISK-28983) Unable to redirect outgoing calls to mobile

[Rozi Wagency (JIRA)]

Rozi Wagency created ASTERISK-28983:
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             Summary: Unable to redirect outgoing calls to mobile
                 Key: ASTERISK-28983
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28983
             Project: Asterisk
          Issue Type: Improvement
      Security Level: None
          Components: . I did not set the category correctly.
    Affects Versions: 17.0.0
            Reporter: Rozi Wagency


Hi, 

I have been taking care of the Asterisk server for a few weeks.
Before my arrival my predecessor had installed Asterisk.
The server uses SIP and E1 communication
Today, with the COVID-19, our users need to forward their call from their landline to a mobile phone.
This function does not work. When the user makes a return to his mobile from the Landline phone, this does not work.
However, when you indicate hard on the Asterisk server, it works.
My manager does not want to indicate in hard on the server, she absolutely wants to let the users to indicate their number freely. I looked but I couldn't find the problem. Could you help me please.
below the error message.
"== Using SIP RTP CoS mark 5
[Jul  1 12:01:46] WARNING[8395][C-0000001f]: app_dial.c:2432 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)"



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