[asterisk-bugs] [JIRA] (ASTERISK-28719) Cannot remove defaultrule from queue using realtime queues

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28719?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249583#comment-249583 ] 

Asterisk Team commented on ASTERISK-28719:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

> Cannot remove defaultrule from queue using realtime queues
> ----------------------------------------------------------
>
>                 Key: ASTERISK-28719
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28719
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/Configuration
>    Affects Versions: 16.7.0
>         Environment: Ubuntu 18.04.3 with all latest patches until 29-01-2020
>            Reporter: EDV O-TON
>            Severity: Minor
>
> When using realtime queues setting the field 'defaultrule' in the queues table to a valid rule will activate this for the queue without the need to reload anything. When trying to remove the rule again by setting the field to null or empty nothing happens and the rule is still active. All possible reloads using cli won't work and just restarting asterisk will help. Another way is setting the defaultrule field to a non existing rule and then again to empty but that's not what I would have expected...



--
This message was sent by Atlassian JIRA
(v6.2#6252)