[asterisk-bugs] [JIRA] (ASTERISK-28052) Voicemail help plays conflicting options

[Nathan Ward (JIRA)]

Nathan Ward created ASTERISK-28052:
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             Summary: Voicemail help plays conflicting options
                 Key: ASTERISK-28052
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28052
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_voicemail
    Affects Versions: 15.6.0
         Environment: Docker/CentOS and VMWare/CentOS, with and without IMAP. All with tucny RPMs (which does not patch app_voicemail.c).
            Reporter: Nathan Ward
            Severity: Minor


When a user is logged in to voicemail, after listening to a message they are offered '*' for help. When this is pressed, we hear:
press 1 for new messages
press 2 to change folders
press 3 for advanced options
press 0 for mailbox options
press 1 to listen to new messages *
press 2 to access messages saved in other folders *
press 3 to record a message for another mailbox *
press 0 for greetings and password management *
press 5 to repeat the current message
press 6 to play the next message
press 7 to delete this message
press 8 to forward the message to another user
press 9 to save this message
press * for help or # to exit

Note that 1, 2, and 0 are said twice but have roughly equivalent meanings. 3 has a different meaning.

To reproduce:
1) Login to voicemail
2) Press 1 for new or old messages
3) After listening, press *

I was unable to find a workaround.

First noticed on 14.7.7 so exists at least that far back.



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