[asterisk-bugs] [JIRA] (ASTERISK-27964) Crash when requesting agents channel

Francisco Seratti (JIRA) noreply at issues.asterisk.org
Mon Jul 16 12:39:54 CDT 2018


Francisco Seratti created ASTERISK-27964:
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             Summary: Crash when requesting agents channel
                 Key: ASTERISK-27964
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27964
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 13.21.1
         Environment: CentOS release 6.9 (Final) - kernel 2.6.32-696.13.2.el6.x86_64
CPU Intel(R) Xeon(R) 16 core  - RAM 16GB 
            Reporter: Francisco Seratti


Program terminated with signal 11, Segmentation fault. It happens 0-3 times per day.

Asterisk is being used to run a call center with 40 simultaneous agents, making almost 10 thousand outgoing calls per day. Agents login using SIP hardphones using G729 codec.

Outbound calls are made through an IAX peer with GSM codec by a NodeJS process using AMI interface, the same process regenerates conf files and reloads when a new agent/queue is created.

Asterisk is built and used completely by default (now only added DONT_OPTIMIZE and BETTER_BACKTRACES to generate core dump).

I cant reproduce the fail, core dump will be attached.



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