[asterisk-bugs] [JIRA] (ASTERISK-27828) Add Reason to QueueCallerAbandon

[Fernando Rossato (JIRA)]

Fernando Rossato created ASTERISK-27828:
-------------------------------------------

             Summary: Add Reason to QueueCallerAbandon
                 Key: ASTERISK-27828
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27828
             Project: Asterisk
          Issue Type: Improvement
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 15.3.0
            Reporter: Fernando Rossato
         Attachments: app_queue.path

app_queue registers in the queue_log events EXITWITHTIMEOUT, EXITEMPTY, EXITWITHKEY, and SYSCOMPAT, but does not report this in the AMI event. I changed the record_abandoned function by adding the reason parameter and modified the calls of this function including the reason, this procedure causes that reason to be informed in the QueueCallerAbandon event via AMI.
the possible reasons are:
 *  - NORMAL: Normal Abandon
 *  - EXITWITHTIMEOUT: Abandon by EXITWITHTIMEOUT
 *  - EXITEMPTY: Abandon by EXITEMPTY
 *  - EXITWITHKEY: Abandon by EXITWITHKEY
 *  - SYSCOMPAT: Abandon by SYSCOMPAT
I did not find where to post file then it follows the patch below to solve this
@@@@@@ begin of path @@@@@@
25a26,32
>  * \note 2018-04-25: Add Reason to QueueCallerAbandon by Fernando Rossato <fer.rossato at gmail.com>
>  *  - NORMAL: Normal Abandon
>  *  - EXITWITHTIMEOUT: Abandon by EXITWITHTIMEOUT
>  *  - EXITEMPTY: Abandon by EXITEMPTY
>  *  - EXITWITHKEY: Abandon by EXITWITHKEY
>  *  - SYSCOMPAT: Abandon by SYSCOMPAT
>  *
1202a1210,1219
>                               <parameter name="Reason">
>                                       <para>The reason for the abandonment occurred.</para>
>                                       <enumlist>
>                                               <enum name="NORMAL"/>
>                                               <enum name="EXITWITHTIMEOUT"/>
>                                               <enum name="EXITEMPTY"/>
>                                               <enum name="EXITWITHKEY"/>
>                                               <enum name="SYSCOMPAT"/>
>                                       </enumlist>
>                               </parameter>
4706c4723
< static void record_abandoned(struct queue_ent *qe)
---
> static void record_abandoned(struct queue_ent *qe, char reason[80])
4717c4734
<       blob = ast_json_pack("{s: s, s: i, s: i, s: i}",
---
>       blob = ast_json_pack("{s: s, s: i, s: i, s: s, s: i}",
4720a4738
>                            "Reason", reason,
6885c6903
<                               record_abandoned(qe);
---
>                               record_abandoned(qe, "NORMAL");
6905c6923
<                       record_abandoned(qe);
---
>                       record_abandoned(qe, "SYSCOMPAT");
8243c8261
<                       record_abandoned(&qe);
---
>                       record_abandoned(&qe, "EXITWITHTIMEOUT");
8270c8288
<                       record_abandoned(&qe);
---
>                       record_abandoned(&qe, "EXITWITHTIMEOUT");
8292c8310
<                               record_abandoned(&qe);
---
>                               record_abandoned(&qe, "EXITEMPTY");
8305c8323
<                       record_abandoned(&qe);
---
>                       record_abandoned(&qe, "EXITWITHTIMEOUT");
8314c8332
<                       record_abandoned(&qe);
---
>                       record_abandoned(&qe, "EXITWITHTIMEOUT");
8343c8361
<                               record_abandoned(&qe);
---
>                               record_abandoned(&qe, "NORMAL");
@@@@@@@@ End of path @@@@@@@@@@@



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