[asterisk-bugs] [JIRA] (ASTERISK-27273) When a voicemail is marked as "Urgent", it is not sent by email/processed by the mailcmd command

[Leandro Dardini (JIRA)]

Leandro Dardini created ASTERISK-27273:
------------------------------------------

             Summary: When a voicemail is marked as "Urgent", it is not sent by email/processed by the mailcmd command
                 Key: ASTERISK-27273
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27273
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_voicemail
    Affects Versions: 13.17.1
         Environment: Asterisk compiled from sources on CentOS 6.9 64 bit. Voicemail is stored on MySQL using ODBC
            Reporter: Leandro Dardini
            Severity: Minor


A mailbox is configured to allow review. Once the voicemail message is recorded, # is pressed to access the voicemail menu. Entry 4 is selected to mark the message as "Urgent" and then confirmed with 1. The message is not being sent by email nor processed by the mailcmd configuration parameter. The voicemail is however correctly stored in the ODBC database.

No weird messages are shown in the asterisk console, just the standard ones:

[2017-09-14 22:54:29] VERBOSE[31317][C-0000000b] pbx.c: Executing [~~s~~@FollowDestination:517] VoiceMail("SIP/103-DEVEL-0000000b", "104 at DEVEL,su") in new stack
[2017-09-14 22:54:29] WARNING[31317][C-0000000b] app_voicemail.c: SQL Get Data error! coltitle=category
[2017-09-14 22:54:29] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing '/var/spool/asterisk/voicemail/DEVEL/104/unavail.slin' (language 'en')
[2017-09-14 22:54:32] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'beep.ulaw' (language 'en')
[2017-09-14 22:54:33] VERBOSE[31317][C-0000000b] app_voicemail.c: Recording the message
[2017-09-14 22:54:33] VERBOSE[31317][C-0000000b] app.c: x=0, open writing:  /var/spool/asterisk/voicemail/DEVEL/104/tmp/kbskUD format: wav, 0x7f121c022000
[2017-09-14 22:54:43] DTMF[31317][C-0000000b] channel.c: DTMF begin '#' received on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:43] DTMF[31317][C-0000000b] channel.c: DTMF begin passthrough '#' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:43] DTMF[31317][C-0000000b] channel.c: DTMF end '#' received on SIP/103-DEVEL-0000000b, duration 200 ms
[2017-09-14 22:54:43] DTMF[31317][C-0000000b] channel.c: DTMF end accepted with begin '#' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:43] DTMF[31317][C-0000000b] channel.c: DTMF end passthrough '#' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:43] VERBOSE[31317][C-0000000b] app.c: User ended message by pressing #
[2017-09-14 22:54:44] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'auth-thankyou.ulaw' (language 'en')
[2017-09-14 22:54:44] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'vm-review.ulaw' (language 'en')
[2017-09-14 22:54:51] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'vm-review-urgent.ulaw' (language 'en')
[2017-09-14 22:54:54] DTMF[31317][C-0000000b] channel.c: DTMF begin '4' received on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:54] DTMF[31317][C-0000000b] channel.c: DTMF begin ignored '4' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:54] DTMF[31317][C-0000000b] channel.c: DTMF end '4' received on SIP/103-DEVEL-0000000b, duration 200 ms
[2017-09-14 22:54:54] DTMF[31317][C-0000000b] channel.c: DTMF end passthrough '4' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:54] VERBOSE[31317][C-0000000b] app_voicemail.c: marking message as Urgent
[2017-09-14 22:54:54] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'vm-marked-urgent.ulaw' (language 'en')
[2017-09-14 22:54:56] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'vm-review.ulaw' (language 'en')
[2017-09-14 22:54:58] DTMF[31317][C-0000000b] channel.c: DTMF begin '1' received on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:58] DTMF[31317][C-0000000b] channel.c: DTMF begin ignored '1' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:58] DTMF[31317][C-0000000b] channel.c: DTMF end '1' received on SIP/103-DEVEL-0000000b, duration 200 ms
[2017-09-14 22:54:58] DTMF[31317][C-0000000b] channel.c: DTMF end passthrough '1' on SIP/103-DEVEL-0000000b
[2017-09-14 22:54:58] VERBOSE[31317][C-0000000b] app_voicemail.c: Saving message as is
[2017-09-14 22:54:58] VERBOSE[31317][C-0000000b] file.c: <SIP/103-DEVEL-0000000b> Playing 'vm-msgsaved.ulaw' (language 'en')
[2017-09-14 22:55:00] VERBOSE[31317][C-0000000b] config.c: Parsing '/var/spool/asterisk/voicemail/DEVEL/104/INBOX/msg0031.txt': Found




--
This message was sent by Atlassian JIRA
(v6.2#6252)