[asterisk-bugs] [JIRA] (ASTERISK-26995) Add QUEUE_FLOAT_PENALTY to app_queue

[Steve Davies (JIRA)]

Steve Davies created ASTERISK-26995:
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             Summary: Add QUEUE_FLOAT_PENALTY to app_queue
                 Key: ASTERISK-26995
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26995
             Project: Asterisk
          Issue Type: New Feature
      Security Level: None
          Components: Applications/app_queue
            Reporter: Steve Davies
            Severity: Minor


Addition to work alongside QUEUE_MAX_PENALTY and QUEUE_MIN_PENALTY, including extra parameter in queuerules.conf

QUEUE_FLOAT_PENALTY example:
  - Agent 1 has penalty 1
  - Agent 2 has penalty 2
  - the queue rule is set to:
      penaltychange => 30,,,2

  Prior to the 30 second mark, Agent 1 will take priority over Agent 2 for call distribution.
  After 30 seconds, Agent 2's priority is bumped to 2 by the penaltychange, so both agents are treated equally.

The parameter is named like this as lower penalty values are "floated up" to the specified level.



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