[asterisk-bugs] [JIRA] (ASTERISK-27538) Stuck channels

[amirali (JIRA)]

amirali created ASTERISK-27538:
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             Summary: Stuck channels
                 Key: ASTERISK-27538
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27538
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: .Release/Targets
    Affects Versions: 14.7.5, 13.13.1
            Reporter: amirali


Hello 
We are facing this issue for sometimes now some of the channels does not hangup in asterisk and it seems happening randomly .
I looked at channel states and each are stuck in different state (Ring,BYE,etc)
It seems channels are locked somehow and asterisk can not release them.
PCC-PP*CLI> core show channels verbose
Channel              Context              Extension        Prio State   Application  Data                      CallerID        Duration Accountcode PeerAccount BridgeID
SIP/451-0000188e     from-internal        451                 1 Ringing AppDial      (Outgoing Line)           451             293:47:0
SIP/101-0000188d     macro-dial           s                  11 Ring    Dial         SIP/451,"",Tt|M(record-mi 101             293:47:0
SIP/231-000031aa     from-internal        555                 4 Up      ChanSpy      (Empty)                   231             103:14:5
SIP/409-00002a29     polling-19           s                   5 Up      Read         ITEM_NUMBER,custom/Admini 409             132:45:3
SIP/408-00002a2e     from-internal        99                  1 Up      AppQueue     (Outgoing Line)           408             132:45:3


Also the dreadful log :

[2017-12-30 22:26:20] WARNING[2101]: chan_sip.c:4329 __sip_autodestruct: Autodestruct on dialog '993168359 at 172.17.106.155' with owner SIP/231-000031aa in place (Method: BYE). Rescheduling destruction for 10000 ms
Which repeats many times and asterisk can not kill the channels .
Any idea what is happening and how to troubleshoot further ?



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