[asterisk-bugs] [JIRA] (ASTERISK-27532) ERROR[5383][C-00003919] astobj2.c: Excessive refcount 100000 reached on ao2 object 0x142f648
Joshua Colp (JIRA)
noreply at issues.asterisk.org
Wed Dec 27 18:48:39 CST 2017
[ https://issues.asterisk.org/jira/browse/ASTERISK-27532?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Joshua Colp updated ASTERISK-27532:
-----------------------------------
Description:
Hi
We are recently installed Freepbx distro “FreePBX 13.0.192.16” running “Asterisk 13.17.0” on a x86_64 running Linux. From last 2 weeks the CPU suddenly goes to 100% utilization everyday between 9:50 AM EDT to 10:30 AM EDT.
In the full logs we saw below error during the high CPU utilization. Once the error stop appearing the CPU agin goes to normal
I have disabled CDR Reports and Call Recording Report modules but the problem is still happening
was:
Hi
We are recently installed Freepbx distro “FreePBX 13.0.192.16” running “Asterisk 13.17.0” on a x86_64 running Linux. From last 2 weeks the CPU suddenly goes to 100% utilization everyday between 9:50 AM EDT to 10:30 AM EDT.
In the full logs we saw below error during the high CPU utilization. Once the error stop appearing the CPU agin goes to normal
[2017-12-21 10:03:01] ERROR[5383][C-00003919] astobj2.c: Excessive refcount 100000 reached on ao2 object 0x142f648
[2017-12-21 10:03:01] ERROR[5383][C-00003919] astobj2.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x142f648 (0)
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: Got 28 backtrace records
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #0: [0x60605e] /usr/sbin/asterisk(__ast_assert_failed+0x88) [0x60605e]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #1: [0x45e15b] /usr/sbin/asterisk() [0x45e15b]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #2: [0x45e4d0] /usr/sbin/asterisk(__ao2_ref+0x31) [0x45e4d0]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #3: [0x524ad9] /usr/sbin/asterisk(ast_frdup+0x26c) [0x524ad9]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #4: [0x5c563b] /usr/sbin/asterisk(ast_slinfactory_feed+0x298) [0x5c563b]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #5: [0x463d57] /usr/sbin/asterisk(ast_audiohook_write_frame+0x328) [0x463d57]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #6: [0x466821] /usr/sbin/asterisk() [0x466821]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #7: [0x4670fc] /usr/sbin/asterisk(ast_audiohook_write_list+0x3d) [0x4670fc]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #8: [0x4b9293] /usr/sbin/asterisk() [0x4b9293]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #9: [0x4b95ea] /usr/sbin/asterisk(ast_read+0x1d) [0x4b95ea]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #10: [0x4867f3] /usr/sbin/asterisk() [0x4867f3]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #11: [0x486cec] /usr/sbin/asterisk() [0x486cec]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #12: [0x4873c2] /usr/sbin/asterisk(bridge_channel_internal_join+0x51a) [0x4873c2]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #13: [0x46d990] /usr/sbin/asterisk(ast_bridge_join+0x26c) [0x46d990]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #14: [0x50e220] /usr/sbin/asterisk(ast_bridge_call_with_flags+0x1b1) [0x50e220]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #15: [0x7f5470c4c39e] /usr/lib64/asterisk/modules/app_queue.so(+0x2039e) [0x7f5470c4c39e]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #16: [0x7f5470c50606] /usr/lib64/asterisk/modules/app_queue.so(+0x24606) [0x7f5470c50606]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #17: [0x588994] /usr/sbin/asterisk(pbx_exec+0x135) [0x588994]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #18: [0x5753e3] /usr/sbin/asterisk() [0x5753e3]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #19: [0x578a89] /usr/sbin/asterisk(ast_spawn_extension+0x65) [0x578a89]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #20: [0x579877] /usr/sbin/asterisk() [0x579877]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #21: [0x57b27c] /usr/sbin/asterisk() [0x57b27c]
[2017-12-21 10:03:01] VERBOSE[6096][C-00003957] logger.c: #22: [0x602c60] /usr/sbin/asterisk() [0x602c60]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: Got 32 backtrace records
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #0: [0x60605e] /usr/sbin/asterisk(__ast_assert_failed+0x88) [0x60605e]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #1: [0x45e15b] /usr/sbin/asterisk() [0x45e15b]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #2: [0x45e4d0] /usr/sbin/asterisk(__ao2_ref+0x31) [0x45e4d0]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #3: [0x524ad9] /usr/sbin/asterisk(ast_frdup+0x26c) [0x524ad9]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #4: [0x5c563b] /usr/sbin/asterisk(ast_slinfactory_feed+0x298) [0x5c563b]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #5: [0x463d57] /usr/sbin/asterisk(ast_audiohook_write_frame+0x328) [0x463d57]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #6: [0x466821] /usr/sbin/asterisk() [0x466821]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #7: [0x4670fc] /usr/sbin/asterisk(ast_audiohook_write_list+0x3d) [0x4670fc]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #8: [0x4b9293] /usr/sbin/asterisk() [0x4b9293]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #9: [0x4b95ea] /usr/sbin/asterisk(ast_read+0x1d) [0x4b95ea]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #10: [0x4867f3] /usr/sbin/asterisk() [0x4867f3]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #11: [0x486cec] /usr/sbin/asterisk() [0x486cec]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #12: [0x4873c2] /usr/sbin/asterisk(bridge_channel_internal_join+0x51a) [0x4873c2]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #13: [0x46d990] /usr/sbin/asterisk(ast_bridge_join+0x26c) [0x46d990]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #14: [0x50e220] /usr/sbin/asterisk(ast_bridge_call_with_flags+0x1b1) [0x50e220]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #15: [0x50e2fb] /usr/sbin/asterisk(ast_bridge_call+0x31) [0x50e2fb]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #16: [0x7f54adf6b035] /usr/lib64/asterisk/modules/app_dial.so(+0x10035) [0x7f54adf6b035]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #17: [0x7f54adf6b3e7] /usr/lib64/asterisk/modules/app_dial.so(+0x103e7) [0x7f54adf6b3e7]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #18: [0x588994] /usr/sbin/asterisk(pbx_exec+0x135) [0x588994]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #19: [0x5753e3] /usr/sbin/asterisk() [0x5753e3]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #20: [0x578a89] /usr/sbin/asterisk(ast_spawn_extension+0x65) [0x578a89]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #21: [0x7f5461d5025f] /usr/lib64/asterisk/modules/app_macro.so(+0x325f) [0x7f5461d5025f]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #22: [0x7f5461d5150e] /usr/lib64/asterisk/modules/app_macro.so(+0x450e) [0x7f5461d5150e]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #23: [0x588994] /usr/sbin/asterisk(pbx_exec+0x135) [0x588994]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #24: [0x5753e3] /usr/sbin/asterisk() [0x5753e3]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #25: [0x578a89] /usr/sbin/asterisk(ast_spawn_extension+0x65) [0x578a89]
[2017-12-21 10:03:01] VERBOSE[5383][C-00003919] logger.c: #26: [0x579877] /usr/sbin/asterisk() [0x579877]
I have disabled CDR Reports and Call Recording Report modules but the problem is still happening
[root at is20-astrsk-001 ~]# fwconsole ma list
No repos specified, using: [standard] from last GUI settings
±--------------------±------------±---------±-----------+
| Module | Version | Status | License |
±--------------------±------------±---------±-----------+
| accountcodepreserve | 13.0.2 | Enabled | GPLv2 |
| announcement | 13.0.7.1 | Enabled | GPLv3+ |
| areminder | 13.0.10.6 | Enabled | Commercial |
| arimanager | 13.0.4 | Enabled | GPLv3+ |
| asterisk-cli | 13.0.4 | Enabled | GPLv3+ |
| asteriskinfo | 13.0.7.1 | Enabled | GPLv3+ |
| backup | 13.0.27.1 | Enabled | GPLv3+ |
| blacklist | 13.0.14.3 | Enabled | GPLv3+ |
| broadcast | 13.0.12.7 | Enabled | Commercial |
| builtin | | Enabled | |
| bulkhandler | 13.0.14.4 | Enabled | GPLv3+ |
| callback | 13.0.5.2 | Enabled | GPLv3+ |
| callerid | 13.0.8.4 | Enabled | Commercial |
| callforward | 13.0.4.1 | Enabled | AGPLv3+ |
| calllimit | 13.0.5.5 | Enabled | Commercial |
| callrecording | 13.0.11.4 | Enabled | AGPLv3+ |
| callwaiting | 13.0.4.1 | Enabled | GPLv3+ |
| campon | 13.0.4.1 | Enabled | GPLv3+ |
| cdr | 13.0.30.6 | Disabled | GPLv3+ |
| cel | 13.0.26.2 | Enabled | GPLv3+ |
| certman | 13.0.36.10 | Enabled | AGPLv3+ |
| cidlookup | 13.0.12.1 | Enabled | GPLv3+ |
| conferences | 13.0.23.7 | Enabled | GPLv3+ |
| conferencespro | 13.0.27.7 | Enabled | Commercial |
| configedit | 13.0.7 | Enabled | AGPLv3+ |
| contactmanager | 13.0.42.8 | Enabled | GPLv3+ |
| core | 13.0.120.10 | Enabled | GPLv3+ |
| cos | 13.0.11.4 | Enabled | Commercial |
| customappsreg | 13.0.5.1 | Enabled | GPLv3+ |
| cxpanel | 13.0.4.3 | Enabled | GPLv3 |
| dahdiconfig | 13.0.33.12 | Enabled | GPLv3+ |
| dashboard | 13.0.25.1 | Enabled | AGPLv3+ |
| daynight | 13.0.14 | Enabled | GPLv3+ |
| dictate | 13.0.5 | Enabled | GPLv3+ |
| digium_phones | 13.0.7.1 | Enabled | GPLv2 |
| directory | 13.0.19.3 | Enabled | GPLv3+ |
| disa | 13.0.6.1 | Enabled | AGPLv3+ |
| donotdisturb | 13.0.3 | Enabled | GPLv3+ |
| endpoint | 13.0.109 | Enabled | Commercial |
| extensionroutes | 13.0.10.4 | Enabled | Commercial |
| fax | 13.0.40.3 | Enabled | GPLv3+ |
| faxpro | 13.0.38.7 | Enabled | Commercial |
| featurecodeadmin | 13.0.6.4 | Enabled | GPLv3+ |
| findmefollow | 13.0.38.10 | Enabled | GPLv3+ |
| firewall | 13.0.45.3 | Enabled | AGPLv3+ |
| framework | 13.0.192.16 | Enabled | GPLv2+ |
| fw_langpacks | 12.0.7 | Enabled | GPLv3+ |
| hotelwakeup | 13.0.17.1 | Enabled | GPLv2 |
| iaxsettings | 13.0.6.3 | Enabled | AGPLv3 |
| infoservices | 13.0.1.1 | Enabled | GPLv2+ |
| irc | 2.11.0.7 | Enabled | GPLv3+ |
| ivr | 13.0.25 | Enabled | GPLv3+ |
| languages | 13.0.6 | Enabled | GPLv3+ |
| logfiles | 13.0.10.3 | Enabled | GPLv3+ |
| manager | 13.0.2.5 | Enabled | GPLv2+ |
| miscapps | 13.0.3.1 | Enabled | GPLv3+ |
| miscdests | 13.0.5 | Enabled | GPLv3+ |
| music | 13.0.22.3 | Enabled | GPLv3+ |
| outroutemsg | 13.0.2.1 | Enabled | GPLv3+ |
| paging | 13.0.26.2 | Enabled | GPLv3+ |
| pagingpro | 13.0.19.6 | Enabled | Commercial |
| parking | 13.0.19.6 | Enabled | GPLv3+ |
| parkpro | 13.0.30.10 | Enabled | Commercial |
| pbdirectory | 2.11.0.5 | Enabled | GPLv3+ |
| phonebook | 13.0.5.7 | Enabled | GPLv3+ |
| phpinfo | 13.0.2 | Enabled | GPLv2+ |
| pinsets | 13.0.8 | Enabled | GPLv3+ |
| pinsetspro | 13.0.9.3 | Enabled | Commercial |
| pm2 | 13.0.3.18 | Enabled | AGPLv3+ |
| presencestate | 13.0.7 | Enabled | GPLv3+ |
| printextensions | 13.0.3.1 | Enabled | GPLv3+ |
| queueprio | 13.0.2 | Enabled | GPLv3+ |
| queues | 13.0.34.1 | Enabled | GPLv2+ |
| qxact_reports | 13.0.15.3 | Enabled | Commercial |
| recording_report | 13.0.24.6 | Disabled | Commercial |
| recordings | 13.0.30.11 | Enabled | GPLv3+ |
| restapi | 13.0.21.1 | Enabled | AGPLv3 |
| restapps | 13.0.88.5 | Enabled | Commercial |
| ringgroups | 13.0.23.1 | Enabled | GPLv3+ |
| rmsadmin | 13.0.14.1 | Enabled | Commercial |
| sangomacrm | 13.0.2.1 | Disabled | Commercial |
| setcid | 13.0.6.2 | Enabled | GPLv3+ |
| sipsettings | 13.0.24.8 | Enabled | AGPLv3+ |
| sipstation | 13.0.13.20 | Enabled | Commercial |
| sms | 13.0.11.3 | Enabled | Commercial |
| sng_mcu | 13.0.5 | Enabled | Commercial |
| soundlang | 13.0.24.5 | Enabled | GPLv3+ |
| speeddial | 2.11.0.4 | Enabled | GPLv3+ |
| superfecta | 13.0.4.1 | Enabled | GPLv2+ |
| sysadmin | 13.0.74.5 | Enabled | Commercial |
| timeconditions | 13.0.34.5 | Enabled | GPLv3+ |
| tts | 13.0.10 | Enabled | GPLv3+ |
| ttsengines | 13.0.7.1 | Enabled | AGPLv3 |
| ucp | 13.0.42.2 | Enabled | AGPLv3+ |
| ucpnode | 13.0.34.9 | Enabled | Commercial |
| userman | 13.0.76.27 | Enabled | AGPLv3+ |
| versionupgrade | 13.0.1.1 | Enabled | Commercial |
| vmblast | 13.0.8 | Enabled | GPLv3+ |
| vmnotify | 13.0.18.3 | Enabled | Commercial |
| voicemail | 13.0.54.9 | Enabled | GPLv3+ |
| voicemail_report | 13.0.13.2 | Enabled | Commercial |
| vqplus | 13.0.26.10 | Enabled | Commercial |
| weakpasswords | 13.0.2 | Enabled | GPLv3+ |
| webcallback | 13.0.11.2 | Enabled | Commercial |
| webrtc | 13.0.32.8 | Enabled | GPLv3+ |
| xmpp | 13.0.17.3 | Enabled | AGPLv3 |
| zulu | 13.0.53.2 | Enabled | Commercial |
±--------------------±------------±---------±-----------+
> ERROR[5383][C-00003919] astobj2.c: Excessive refcount 100000 reached on ao2 object 0x142f648
> --------------------------------------------------------------------------------------------
>
> Key: ASTERISK-27532
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-27532
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: . I did not set the category correctly.
> Affects Versions: 13.17.0
> Environment: Sangoma Freepbx official distro FreePBX 13.0.192.16
> Asterisk 13.17.0
> Reporter: Mohit Taneja
> Labels: fax, webrtc
> Attachments: console.txt
>
>
> Hi
> We are recently installed Freepbx distro “FreePBX 13.0.192.16” running “Asterisk 13.17.0” on a x86_64 running Linux. From last 2 weeks the CPU suddenly goes to 100% utilization everyday between 9:50 AM EDT to 10:30 AM EDT.
> In the full logs we saw below error during the high CPU utilization. Once the error stop appearing the CPU agin goes to normal
> I have disabled CDR Reports and Call Recording Report modules but the problem is still happening
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