[asterisk-bugs] [JIRA] (ASTERISK-25757) When the Agents press hold in Softphone (X-litle) automatically the external call are hangup and the System put the Agents logoff.

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-25757?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=229334#comment-229334 ] 

Asterisk Team commented on ASTERISK-25757:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> When the Agents press hold in Softphone (X-litle) automatically the external call are hangup and the System put the Agents logoff. 
> -----------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-25757
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25757
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/General
>    Affects Versions: 11.21.0
>         Environment: Asterisk 11.21.0 based in CentOS
>            Reporter: Hugo Rafael Simões Gomes
>
> When the Agent put in hold the client in the Softphone X-litle the call is disconnect and the Agent automatically is logoff from the system.



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