[asterisk-bugs] [JIRA] (ASTERISK-26665) missed calls per agent - caller hangup before timeout

[cervajs (JIRA)]

cervajs created ASTERISK-26665:
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             Summary: missed calls per agent - caller hangup before timeout
                 Key: ASTERISK-26665
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26665
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 13.13.1
         Environment: centos 6/32bit
            Reporter: cervajs


i'm trying get report about missed calls per agent. i'm using queue_log

scenario is 
- call to queue test
- agent is ringing (SIP/vr1a305)
- caller hangup (SIP/vr1a555)
- agentname in queue_log is missing

+-----+----------------------------+---------------+-----------+-------+---------+-------+-------+-------+-------+-------+
| id  | time                       | callid        | queuename | agent | event   | data1 | data2 | data3 | data4 | data5 |
+-----+----------------------------+---------------+-----------+-------+---------+-------+-------+-------+-------+-------+
| 352 | 2016-12-19 11:03:49.456697 | 1482141812.3  | test      | NONE  | ABANDON | 1     | 1     | 17    |       |       |

i started discussion in this thread
http://lists.digium.com/pipermail/asterisk-dev/2016-December/076051.html







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