[asterisk-bugs] [JIRA] (ASTERISK-25962) Asterisk crashes, potential cause: realtime musiconhold

[Richard Mourits (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-25962?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Richard Mourits updated ASTERISK-25962:
---------------------------------------

    Description: 
Every once in a while, the asterisk (11.5.1) crashes. The cause could be musiconhold in combination with RealTime. The application makes lots of dials using moh and, if no dial is made, moh is startet by agi.

When we use RealTime, every so often a warning appears:

[2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] file.c: File ▒7L▒▒ does not exist in any format
[2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] res_musiconhold.c: Unable to open file '/usr/opensips/sounds/voipacd/6/Warteschleife/Warteschleife': No such file or directory

These warnings do not appear when not using RealTime engine for musiconhold.

The debug log does not show any message before the asterisk crashes:

[2016-04-26 10:57:52.714] VERBOSE[3406][C-00005598] pbx.c:     -- Executing [start at agent_group:10] Dial("SIP/sbc-welt-hh-00039257", "SIP/D00422196372861 at sbc-welt-hh,3
0,A()m(Warteschleife)M(destAnswer)gt") in new stack
[2016-04-26 10:57:52.715] VERBOSE[3406][C-00005598] netsock2.c:   == Using SIP RTP CoS mark 5
[2016-04-26 10:57:52.723] VERBOSE[3406][C-00005598] app_dial.c:     -- Called SIP/D00422196372861 at sbc-welt-hh
[2016-04-26 10:57:59.727] Asterisk 11.5.1 built by root @ inc-bln on a i686 running Linux on 2016-03-15 16:32:52 UTC
[2016-04-26 10:57:59.747] VERBOSE[10599] config.c:   == Parsing '/etc/asterisk/asterisk.conf': Found
..




  was:
Every once in a while, the asterisk (11.5.1) crashes. The cause could be musiconhold in combination with RealTime. The application makes lots of dials using moh and if no dial is made, moh is startet by agi.

When we use RealTime, every so often a warning appears:

[2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] file.c: File ▒7L▒▒ does not exist in any format
[2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] res_musiconhold.c: Unable to open file '/usr/opensips/sounds/voipacd/6/Warteschleife/Warteschleife': No such file or directory

These warnings do not appear when not using RealTime engine for musiconhold.

The debug log does not show any message before the asterisk crashes:

[2016-04-26 10:57:52.714] VERBOSE[3406][C-00005598] pbx.c:     -- Executing [start at agent_group:10] Dial("SIP/sbc-welt-hh-00039257", "SIP/D00422196372861 at sbc-welt-hh,3
0,A()m(Warteschleife)M(destAnswer)gt") in new stack
[2016-04-26 10:57:52.715] VERBOSE[3406][C-00005598] netsock2.c:   == Using SIP RTP CoS mark 5
[2016-04-26 10:57:52.723] VERBOSE[3406][C-00005598] app_dial.c:     -- Called SIP/D00422196372861 at sbc-welt-hh
[2016-04-26 10:57:59.727] Asterisk 11.5.1 built by root @ inc-bln on a i686 running Linux on 2016-03-15 16:32:52 UTC
[2016-04-26 10:57:59.747] VERBOSE[10599] config.c:   == Parsing '/etc/asterisk/asterisk.conf': Found
..





> Asterisk crashes, potential cause: realtime musiconhold
> -------------------------------------------------------
>
>                 Key: ASTERISK-25962
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25962
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/res_config_mysql
>    Affects Versions: 11.5.1
>         Environment: Debian 6.0.7 
> Kernel 2.6.32-5-686 
>            Reporter: Richard Mourits
>         Attachments: backtrace.txt
>
>
> Every once in a while, the asterisk (11.5.1) crashes. The cause could be musiconhold in combination with RealTime. The application makes lots of dials using moh and, if no dial is made, moh is startet by agi.
> When we use RealTime, every so often a warning appears:
> [2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] file.c: File ▒7L▒▒ does not exist in any format
> [2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] res_musiconhold.c: Unable to open file '/usr/opensips/sounds/voipacd/6/Warteschleife/Warteschleife': No such file or directory
> These warnings do not appear when not using RealTime engine for musiconhold.
> The debug log does not show any message before the asterisk crashes:
> [2016-04-26 10:57:52.714] VERBOSE[3406][C-00005598] pbx.c:     -- Executing [start at agent_group:10] Dial("SIP/sbc-welt-hh-00039257", "SIP/D00422196372861 at sbc-welt-hh,3
> 0,A()m(Warteschleife)M(destAnswer)gt") in new stack
> [2016-04-26 10:57:52.715] VERBOSE[3406][C-00005598] netsock2.c:   == Using SIP RTP CoS mark 5
> [2016-04-26 10:57:52.723] VERBOSE[3406][C-00005598] app_dial.c:     -- Called SIP/D00422196372861 at sbc-welt-hh
> [2016-04-26 10:57:59.727] Asterisk 11.5.1 built by root @ inc-bln on a i686 running Linux on 2016-03-15 16:32:52 UTC
> [2016-04-26 10:57:59.747] VERBOSE[10599] config.c:   == Parsing '/etc/asterisk/asterisk.conf': Found
> ..



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