[asterisk-bugs] [JIRA] (ASTERISK-25962) Asterisk crashes, potential cause: realtime musiconhold

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-25962?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=230412#comment-230412 ] 

Joshua Colp commented on ASTERISK-25962:
----------------------------------------

It appears the bug you have submitted is against a rather old version of a supported branch of Asterisk. There have been many issues fixed between the version you are using and the current version of your branch. Please test with the latest version in your Asterisk branch and report whether the issue persists.

Please see the Asterisk Versions [1] wiki page for info on which versions of Asterisk are supported.
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions



> Asterisk crashes, potential cause: realtime musiconhold
> -------------------------------------------------------
>
>                 Key: ASTERISK-25962
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25962
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/res_config_mysql
>    Affects Versions: 11.5.1
>         Environment: Debian 6.0.7 
> Kernel 2.6.32-5-686 
>            Reporter: Richard Mourits
>         Attachments: backtrace.txt
>
>
> Every once in a while, the asterisk (11.5.1) crashes. The cause could be musiconhold in combination with RealTime. The application makes lots of dials using moh and if no dial is made, moh is startet by agi.
> When we use RealTime, every so often a warning appears:
> [2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] file.c: File ▒7L▒▒ does not exist in any format
> [2016-04-26 10:38:16.295] WARNING[20209][C-000054f1] res_musiconhold.c: Unable to open file '/usr/opensips/sounds/voipacd/6/Warteschleife/Warteschleife': No such file or directory
> These warnings do not appear when not using RealTime engine for musiconhold.
> The debug log does not show any message before the asterisk crashes:
> [2016-04-26 10:57:52.714] VERBOSE[3406][C-00005598] pbx.c:     -- Executing [start at agent_group:10] Dial("SIP/sbc-welt-hh-00039257", "SIP/D00422196372861 at sbc-welt-hh,3
> 0,A()m(Warteschleife)M(destAnswer)gt") in new stack
> [2016-04-26 10:57:52.715] VERBOSE[3406][C-00005598] netsock2.c:   == Using SIP RTP CoS mark 5
> [2016-04-26 10:57:52.723] VERBOSE[3406][C-00005598] app_dial.c:     -- Called SIP/D00422196372861 at sbc-welt-hh
> [2016-04-26 10:57:59.727] Asterisk 11.5.1 built by root @ inc-bln on a i686 running Linux on 2016-03-15 16:32:52 UTC
> [2016-04-26 10:57:59.747] VERBOSE[10599] config.c:   == Parsing '/etc/asterisk/asterisk.conf': Found
> ..



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