[asterisk-bugs] [JIRA] (ASTERISK-16194) [patch] In agent calls recording, CDR userfield is not updated when the call is transferred

Matt Jordan (JIRA) noreply at issues.asterisk.org
Fri Mar 27 15:32:35 CDT 2015


    [ https://issues.asterisk.org/jira/browse/ASTERISK-16194?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=225667#comment-225667 ] 

Matt Jordan commented on ASTERISK-16194:
----------------------------------------

Also, {{chan_agent}} is no more in 12+, so there's that too.

> [patch] In agent calls recording, CDR userfield is not updated when the call is transferred
> -------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-16194
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-16194
>             Project: Asterisk
>          Issue Type: Bug
>          Components: Channels/chan_agent
>            Reporter: Miguel Molina
>            Severity: Minor
>         Attachments: issue_17447_full_log, patch_issue_17447_1.6.2.9-rc2.diff
>
>
> When using agent calls recording, if the call is transferred the userfield on the CDR is not updated with the recording filename.
> Steps to reproduce:
> 1. Enable agent call recording on agents.conf
> 2. Configure a test queue on queues.conf and transfer extension on dialplan along with the dialplan 
> 3. Make a call to the queue as a customer, and have it answered with an agent.
> 4. Finish the call without transferring, the CDR userfield will have the recording filename.
> 5. Repeat the call but this time make the agent transfer the call to the extension you configured. The CDR won't have the recording filename on the CDR.



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