[asterisk-bugs] [JIRA] (ASTERISK-25303) Error 4 in app_queue.so in 13.1-cert2

[Max Hofmann (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-25303?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Max Hofmann updated ASTERISK-25303:
-----------------------------------

    Attachment: backtrace

In the attachment you can find the backtrace. 

Whate we done for the crash:

A called B, B hold A in MOH an called a Queue. C is logged in in Queue and answered. B hold C in MOH and pressed Transfer. Crash.

Phones are SNOM VoIP Phones



> Error 4 in app_queue.so in 13.1-cert2
> -------------------------------------
>
>                 Key: ASTERISK-25303
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25303
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.1.0
>         Environment: Virtual System
> Ubuntu 14.04.2 LTS
> Kernel: 3.16.0-41-generic
>            Reporter: Max Hofmann
>            Assignee: Max Hofmann
>            Severity: Critical
>         Attachments: backtrace
>
>
> Our customer reported that his system crashed. He had hold a caller in musiconhold and called a queue. After that he wanted to transfer the caller to a queue but then the system crashed.
> kernel: [2397965.541135] show_signal_msg: 27 callbacks suppressed
> Aug  5 09:05:58 
> kernel: [2397965.541139] asterisk[1185]: segfault at 10 ip 00007febd71897cc sp 00007febcc127cc0 error 4 in app_queue.so[7febd7178000+34000]
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge_channel.c: Channel SIP/17-000024ff left 'native_rtp' basic-bridge <150318bd-e8fa-4609-b099-d32616b9524f>
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge_channel.c: Channel SIP/22-00002501 left 'simple_bridge' basic-bridge <c6454213-945c-4638-a22d-24cfc848504c>
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge_channel.c: Channel SIP/17-000024ff swapped with SIP/22-00002501 into 'simple_bridge' basic-bridge <c6454213-945c-4638-a22d-24cfc848504c>
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge.c: Bridge 150318bd-e8fa-4609-b099-d32616b9524f: switching from native_rtp technology to simple_bridge
> [Aug  5 09:05:58] VERBOSE[1230][C-00001298] bridge_channel.c: Channel SIP/22-00002500 left 'simple_bridge' basic-bridge <150318bd-e8fa-4609-b099-d32616b9524f>
> [Aug  5 09:05:58] VERBOSE[1231][C-00001299] pbx.c: Spawn extension (intern, 12, 3) exited non-zero on 'SIP/22-00002501'
> [Aug  5 09:05:58] VERBOSE[1229][C-00001298] res_musiconhold.c: Stopped music on hold on SIP/17-000024ff
> [Aug  5 09:12:55] Asterisk 13.1-cert2 built by root @ *** on a x86_64 running Linux on 2015-07-06 08:00:25 UTC



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