[asterisk-bugs] [JIRA] (ASTERISK-25303) Error 4 in app_queue.so in 13.1-cert2

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-25303?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=227174#comment-227174 ] 

Rusty Newton commented on ASTERISK-25303:
-----------------------------------------

We need the full backtrace, and if you can reproduce the issue a debug log captured showing the time right before the crash.

https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

> Error 4 in app_queue.so in 13.1-cert2
> -------------------------------------
>
>                 Key: ASTERISK-25303
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-25303
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.1.0
>         Environment: Virtual System
> Ubuntu 14.04.2 LTS
> Kernel: 3.16.0-41-generic
>            Reporter: Max Hofmann
>            Assignee: Max Hofmann
>            Severity: Critical
>
> Our customer reported that his system crashed. He had hold a caller in musiconhold and called a queue. After that he wanted to transfer the caller to a queue but then the system crashed.
> kernel: [2397965.541135] show_signal_msg: 27 callbacks suppressed
> Aug  5 09:05:58 
> kernel: [2397965.541139] asterisk[1185]: segfault at 10 ip 00007febd71897cc sp 00007febcc127cc0 error 4 in app_queue.so[7febd7178000+34000]
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge_channel.c: Channel SIP/17-000024ff left 'native_rtp' basic-bridge <150318bd-e8fa-4609-b099-d32616b9524f>
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge_channel.c: Channel SIP/22-00002501 left 'simple_bridge' basic-bridge <c6454213-945c-4638-a22d-24cfc848504c>
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge_channel.c: Channel SIP/17-000024ff swapped with SIP/22-00002501 into 'simple_bridge' basic-bridge <c6454213-945c-4638-a22d-24cfc848504c>
> [Aug  5 09:05:58] VERBOSE[1696][C-00001298] bridge.c: Bridge 150318bd-e8fa-4609-b099-d32616b9524f: switching from native_rtp technology to simple_bridge
> [Aug  5 09:05:58] VERBOSE[1230][C-00001298] bridge_channel.c: Channel SIP/22-00002500 left 'simple_bridge' basic-bridge <150318bd-e8fa-4609-b099-d32616b9524f>
> [Aug  5 09:05:58] VERBOSE[1231][C-00001299] pbx.c: Spawn extension (intern, 12, 3) exited non-zero on 'SIP/22-00002501'
> [Aug  5 09:05:58] VERBOSE[1229][C-00001298] res_musiconhold.c: Stopped music on hold on SIP/17-000024ff
> [Aug  5 09:12:55] Asterisk 13.1-cert2 built by root @ *** on a x86_64 running Linux on 2015-07-06 08:00:25 UTC



--
This message was sent by Atlassian JIRA
(v6.2#6252)