[asterisk-bugs] [JIRA] (ASTERISK-23381) ChanSpy- Barge only works on the initial 'spy', if the spied-on channel makes a new call, unable to barge.
Rusty Newton (JIRA)
noreply at issues.asterisk.org
Thu Feb 27 16:38:03 CST 2014
[ https://issues.asterisk.org/jira/browse/ASTERISK-23381?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Rusty Newton updated ASTERISK-23381:
------------------------------------
Assignee: Robert Moss
Status: Waiting for Feedback (was: Triage)
> ChanSpy- Barge only works on the initial 'spy', if the spied-on channel makes a new call, unable to barge.
> ----------------------------------------------------------------------------------------------------------
>
> Key: ASTERISK-23381
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-23381
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_chanspy
> Affects Versions: 11.6.0, 11.7.0
> Environment: CentOS 6.5, asterisk 11.7.0
> Reporter: Robert Moss
> Assignee: Robert Moss
> Severity: Minor
>
> When barging, our monitors can use either a prefix, or the full extension to monitor a channel. Once the agent hangs up, they are still monitoring.
> When a new call is connected to the monitor, listen+whisper still work, however barging does not. Only the spied-on agent can hear the monitor.
> This happens both when monitoring a single channel, and when monitoring a group of channels, as soon as the initially monitored call closes, they are unable to barge on subsequent monitors.
> The workaround is to hangup and redial that monitor extension and then barge, which works fine so long as it's the first call being barged.
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