[asterisk-bugs] [JIRA] (ASTERISK-23381) ChanSpy- Barge only works on the initial 'spy', if the spied-on channel makes a new call, unable to barge.
Robert Moss (JIRA)
noreply at issues.asterisk.org
Wed Feb 26 17:54:03 CST 2014
Robert Moss created ASTERISK-23381:
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Summary: ChanSpy- Barge only works on the initial 'spy', if the spied-on channel makes a new call, unable to barge.
Key: ASTERISK-23381
URL: https://issues.asterisk.org/jira/browse/ASTERISK-23381
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: Applications/app_chanspy
Affects Versions: 11.7.0, 11.6.0
Environment: CentOS 6.5, asterisk 11.7.0
Reporter: Robert Moss
Severity: Minor
When barging, our monitors can use either a prefix, or the full extension to monitor a channel. Once the agent hangs up, they are still monitoring.
When a new call is connected to the monitor, listen+whisper still work, however barging does not. Only the spied-on agent can hear the monitor.
This happens both when monitoring a single channel, and when monitoring a group of channels, as soon as the initially monitored call closes, they are unable to barge on subsequent monitors.
The workaround is to hangup and redial that monitor extension and then barge, which works fine so long as it's the first call being barged.
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