[asterisk-bugs] [JIRA] (ASTERISK-23663) Dynamically set MOH for queue

Rusty Newton (JIRA) noreply at issues.asterisk.org
Fri Apr 25 15:43:19 CDT 2014


    [ https://issues.asterisk.org/jira/browse/ASTERISK-23663?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=217614#comment-217614 ] 

Rusty Newton commented on ASTERISK-23663:
-----------------------------------------

Hi Brett, I don't see that you have posted a patch on any of your issues yet. Let me know if you are running into any issues.

The [Code Revew|https://wiki.asterisk.org/wiki/display/AST/Code+Review] wiki page should cover just about everything you need to know for the code review process, including signing the license agreement that will allow you to post your patches onto this issue tracker.

> Dynamically set MOH for queue
> -----------------------------
>
>                 Key: ASTERISK-23663
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23663
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: Feature Tracker
>            Reporter: Brett Sutton
>
> We have a patch which allows you to dynamically (via dialplan) set MOH used in a queue on a 'per call' basis.
> For large call centres that deal with large no.s of inbound DIDs (think 1000+ DIDs) it is not practical to run 1000+ queues (nor desirable). The issue then is that each of the 1000+ DIDs may need a different on hold message played. 
> e.g. think of a company that takes messages on behalf of other companies.
> As such we need the ability to set the MOH on a per call basis. 
> This simple patch allows the MOH to be set before a call enters a queue.



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