[asterisk-bugs] [JIRA] (ASTERISK-23663) Dynamically set MOH for queue

[Brett Sutton (JIRA)]

Brett Sutton created ASTERISK-23663:
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             Summary: Dynamically set MOH for queue
                 Key: ASTERISK-23663
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23663
             Project: Asterisk
          Issue Type: Improvement
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: Feature Tracker
            Reporter: Brett Sutton


We have a patch which allows you to dynamically (via dialplan) set MOH used in a queue on a 'per call' basis.

For large call centres that deal with large no.s of inbound DIDs (think 1000+ DIDs) it is not practical to run 1000+ queues (nor desirable). The issue then is that each of the 1000+ DIDs may need a different on hold message played. 
e.g. think of a company that takes messages on behalf of other companies.
As such we need the ability to set the MOH on a per call basis. 
This simple patch allows the MOH to be set before a call enters a queue.




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