[asterisk-bugs] [JIRA] (ASTERISK-21149) detailed hangup cause for ${REASON} variable in call files

[Dharmesh Mali (JIRA)]

Dharmesh Mali created ASTERISK-21149:
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             Summary: detailed hangup cause for ${REASON} variable in call files
                 Key: ASTERISK-21149
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21149
             Project: Asterisk
          Issue Type: Improvement
      Security Level: None
          Components: PBX/pbx_spool
    Affects Versions: 11.2.1
         Environment: centos 6.2
            Reporter: Dharmesh Mali


Hi,

I am using asterisk 10.11.0
We are using the call files for bulk calling. The problem I am facing is :

When my call fails, the call result is stored in ${REASON} variable. I am using this in "failed" extension to get the reason of failure. I am getting the following results:
0 - Failed (not busy or congested)
1 - Hung up
3 - Ring timeout
5 - Busy
8 - Congestion

The above results are not sufficient for analysis. I want the detailed release cause of the call like ISDN cause or something with more details of why the call failed.

When I am using ${HANGUPCAUSE} I am always getting the result as "0".

Can anyone help me with the same?

Thanks in advance if anyone can help me with this...
dharmeshmali

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