[asterisk-bugs] [JIRA] (ASTERISK-22270) Attended transfer to a Queue stops music on hold on caller

[Etienne Allovon (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-22270?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Etienne Allovon updated ASTERISK-22270:
---------------------------------------

    Attachment: issue22270-asterisk-axfer.log

Attached is an asterisk log with verbose and debug level set to 5.

In this log you have :
- 4001 with SIP username iu1z4l
- 4002 with SIP username 2c2gmo
- Queue test1 with number 2010 with member SIP/scusq4


Aug  8 10:24:47 : 4001 calls 4002,
Aug  8 10:25:17 : 4002 make an attended transfer to 2010, and 4001 is put on  hold
Aug  8 10:25:18 : 4002 enters Queue,
Aug  8 10:25:24 : 4002 completes attended transfer,

As a result music on hold is stopped on boths 4001 and 4002 SIP channels but not started again on 4001 channel :
{code}
[Aug  8 10:25:24]     -- Stopped music on hold on SIP/2c2gmo-00000018
[Aug  8 10:25:24]     -- Stopped music on hold on SIP/iu1z4l-00000016
{code}




                
> Attended transfer to a Queue stops music on hold on caller
> ----------------------------------------------------------
>
>                 Key: ASTERISK-22270
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-22270
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.4.0
>            Reporter: Etienne Allovon
>         Attachments: issue22270-asterisk-axfer.log
>
>
> When you make an attended transfer to a queue, it stops the music on hold for the caller when attended transfer is completed.
> Here's how to reproduce :
> - Given A calls B (SIP peers),
> => B answers and they both speak to each other,
> - B starts an attended transfer (with phone xfer button) to queue Q1,
> => A is put on hold and hears the music on hold
> - B waits to hear the music of queue Q1 and completes the transfer
> => Though A is queued in Q1, he doesn't hear the music on hold anymore
> In fact, as soon as the _transferrer enters_ the Queue, when he completes the transfer, the transferred has no music on hold anymore.
> For example if you make the following dialplan to reach the Queue :
> {code}
>   exten = 1000,1,Wait(2)
>   same = n,Queue(q1)
> {code}
> If B completes the transfer before being queued in the queue Q1, A will hear the music on hold.
> Notes :
> - This is the same issue as ASTERISK-20230 which was open for 1.6 branch but closed due to end of maintenance,
> - It is also probably the same as a private issue ASTERISK-21317 for 1.8 branch but I can't see it

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