[asterisk-bugs] [JIRA] (ASTERISK-22270) Attended transfer to a Queue stops music on hold on caller

Etienne Allovon (JIRA) noreply at issues.asterisk.org
Thu Aug 8 11:07:08 CDT 2013


Etienne Allovon created ASTERISK-22270:
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             Summary: Attended transfer to a Queue stops music on hold on caller
                 Key: ASTERISK-22270
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-22270
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
    Affects Versions: 11.4.0
            Reporter: Etienne Allovon



When you make an attended transfer to a queue, it stops the music on hold for the caller when attended transfer is completed.

Here's how to reproduce :
- Given A calls B (SIP peers),
=> B answers and they both speak to each other,
- B starts an attended transfer (with phone xfer button) to queue Q1,
=> A is put on hold and hears the music on hold
- B waits to hear the music of queue Q1 and completes the transfer
=> Though A is queued in Q1, he doesn't hear the music on hold anymore


In fact, as soon as the _transferrer enters_ the Queue, when he completes the transfer, the transferred has no music on hold anymore.

For example if you make the following dialplan to reach the Queue :
{code}
  exten = 1000,1,Wait(2)
  same = n,Queue(q1)
{code}

If B completes the transfer before being queued in the queue Q1, A will hear the music on hold.




Notes :
- This is the same issue as ASTERISK-20230 which was open for 1.6 branch but closed due to end of maintenance,
- It is also probably the same as a private issue ASTERISK-21317 for 1.8 branch but I can't see it

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