[asterisk-bugs] [JIRA] Created: (ASTERISK-20151) No CDR when queue call hangs up while ringing agent and 2 or more agents in that queue are busy
millsu2 (JIRA)
noreply at issues.asterisk.org
Thu Jul 19 17:01:22 CDT 2012
No CDR when queue call hangs up while ringing agent and 2 or more agents in that queue are busy
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Key: ASTERISK-20151
URL: https://issues.asterisk.org/jira/browse/ASTERISK-20151
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: Applications/app_queue
Affects Versions: 1.8.11.1
Environment: Debian
Reporter: millsu2
Severity: Minor
When a call rings in to a queue with at least one available agent and at least 2 busy agents no CDR record is generated if the caller hangs up while ringing the free agent.
It does this regardless if endbeforehexten=yes or endbeforehexten=no. I did not test with unanswered=yes since that will mess up our CDR's.
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