[asterisk-bugs] [JIRA] (ASTERISK-20791) Asterisk Message outside of call stops working

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20791?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=200809#comment-200809 ] 

Rusty Newton edited comment on ASTERISK-20791 at 12/18/12 9:45 AM:
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{quote}
SIP messages stop getting into the dialplan and being delivered
{quote}
Can you provide some debug towards that symptom?  Perhaps an Asterisk full log with VERBOSE and DEBUG enabled, (level 5 or above) with sip debug enabled, and a SIP pcap (wireshark, tcpdump, etc) to go along with it. The pcap will help correlate whats happening outside Asterisk.  Please point out where the issue is apparent in the logs, and pcap if possible.

{quote}
The task callback function that is called from message.c stops being called at this moment . Let me know the file / function that needs to be looked into for this .
{quote}
I'll see if I can get another dev to take a look.
                
      was (Author: rnewton):
    {quote}
SIP messages stop getting into the dialplan and being delivered
{quote}
Can you provide some debug towards that symptom?  Perhaps an Asterisk full log with VERBOSE and DEBUG enabled, (level 5 or above) with sip debug enabled, and a SIP pcap (wireshark, tcpdump, etc) to go along with it. The pcap will help correlate whats happening outside Asterisk.

{quote}
The task callback function that is called from message.c stops being called at this moment . Let me know the file / function that needs to be looked into for this .
{quote}
I'll see if I can get another dev to take a look.
                  
> Asterisk Message outside of call stops working 
> -----------------------------------------------
>
>                 Key: ASTERISK-20791
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20791
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/Messaging
>    Affects Versions: 10.10.0, 10.11.0
>         Environment: LINUX RHEL 2.6.18-194.11.1.el5
>            Reporter: Abhay Gupta
>
> SIP messages stop getting into the dialplan and being delivered . Asterisk services have to be restarted to make it working again .
> Investigations in flow have shown that the taskprocessor for app_msg_queue stops working leading to this issue .
> {noformat}
>  asterisk -rx "core show taskprocessors"
> 	+----- Processor -----+--- Processed ---+- In Queue -+- Max Depth -+
>                app_queue              195036            0            0
>    core_event_dispatcher             1100220            0            1
>            app_voicemail                   0            0            0
>                 pbx-core              195037            0            0
>            ast_msg_queue                  34           31            0
>                CCSS core                   0            0            0
>            iax2_transmit                   0            0            0
> 	+---------------------+-----------------+------------+-------------+
> 	7 taskprocessors
> {noformat}
> The task callback function that is called from message.c stops being called at this moment . Let me know the file / function that needs to be looked into for this .
> EDIT (Mark Michelson): Added noformat tags around CLI output for easier readability.

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