[asterisk-bugs] [JIRA] (ASTERISK-20791) Asterisk Message outside of call stops working

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20791?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=200809#comment-200809 ] 

Rusty Newton commented on ASTERISK-20791:
-----------------------------------------

{quote}
SIP messages stop getting into the dialplan and being delivered
{quote}
Can you provide some debug towards that symptom?  Perhaps an Asterisk full log with VERBOSE and DEBUG enabled, (level 5 or above) with sip debug enabled, and a SIP pcap (wireshark, tcpdump, etc) to go along with it. The pcap will help correlate whats happening outside Asterisk.

{quote}
The task callback function that is called from message.c stops being called at this moment . Let me know the file / function that needs to be looked into for this .
{quote}
I'll see if I can get another dev to take a look.
                
> Asterisk Message outside of call stops working 
> -----------------------------------------------
>
>                 Key: ASTERISK-20791
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20791
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/Messaging
>    Affects Versions: 10.10.0, 10.11.0
>         Environment: LINUX RHEL 2.6.18-194.11.1.el5
>            Reporter: Abhay Gupta
>
> SIP messages stop getting into the dialplan and being delivered . Asterisk services have to be restarted to make it working again .
> Investigations in flow have shown that the taskprocessor for app_msg_queue stops working leading to this issue .
> {noformat}
>  asterisk -rx "core show taskprocessors"
> 	+----- Processor -----+--- Processed ---+- In Queue -+- Max Depth -+
>                app_queue              195036            0            0
>    core_event_dispatcher             1100220            0            1
>            app_voicemail                   0            0            0
>                 pbx-core              195037            0            0
>            ast_msg_queue                  34           31            0
>                CCSS core                   0            0            0
>            iax2_transmit                   0            0            0
> 	+---------------------+-----------------+------------+-------------+
> 	7 taskprocessors
> {noformat}
> The task callback function that is called from message.c stops being called at this moment . Let me know the file / function that needs to be looked into for this .
> EDIT (Mark Michelson): Added noformat tags around CLI output for easier readability.

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