No subject
Mon Jan 10 01:51:56 CST 2011
of all unanswered calls) didn't appear in CDR.
Tested on PGSQL CDR database and CVS CDR.
This happened only for unanswered calls.
In queue.log this calls presents.
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(0131645) DJ Kill (reporter) - 2011-02-08 03:24
https://issues.asterisk.org/view.php?id=18689#c131645
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So, the h extension removed.
Here is the full diaplan:
[incoming]
exten => 78003339100,1,NoOp(${CALLERID(num)})
exten => 78003339100,n,Goto(call-centre,8800,1)
exten => 78003339100,n,Hangup()
[call-centre]
exten => 8800,1,Answer
exten => 8800,n,Ringing()
exten => 8800,n,Wait(2)
exten => 8800,n,NoOp(${AGENTUPDATECDR})
exten => 8800,n,Playback(DGKHello)
exten => 8800,n,Playback(DGKStay)
exten => 8800,n,Background(DGKPress1)
exten => 8800,n,Background(DGKPress2)
exten => 8800,n,StartMusicOnHold
exten => 8800,n,WaitExten(5)
exten => 1,1,Set(testvar='1')
exten => 1,n,Set(CDR(accountcode)=${testvar})
exten => 1,n,Set(QUEUE_PRIO=10)
exten => 1,n,Goto(call-centre-queue,que,1)
exten => 2,1,Set(testvar='2')
exten => 2,n,Set(CDR(accountcode)=${testvar})
exten => 2,n,Playback(DGKPayment)
exten => 2,n,Background(DGKPress0)
exten => 2,n,StartMusicOnHold
exten => 2,n,WaitExten(5)
exten => 2,n,Playback(DGKThanks)
exten => 2,n,Hangup()
exten => 0,1,Set(testvar=${testvar}'0')
exten => 0,n,Set(CDR(accountcode)=${testvar})
exten => 0,n,Set(QUEUE_PRIO=1)
exten => 0,n,Goto(call-centre-queue,que,1)
exten => t,1,Goto(call-centre,0,1)
exten => i,1,Goto(call-centre,0,1)
[call-centre-queue]
exten => que,1,Playback(DGKrecorded)
exten => que,n,Queue(DGK-queue,,,,540)
exten => que,n,Playback(DGKEnd)
exten => que,n,Hangup()
And here is the missed in CDR call debug:
[Feb 8 07:01:57] VERBOSE[82622] logger.c: -- Executing
[74959559100 at incoming:1] NoOp("SIP/zebra2-000107ea", "9831071817") in new
stack
[Feb 8 07:01:57] VERBOSE[82622] logger.c: -- Executing
[74959559100 at incoming:2] Goto("SIP/zebra2-000107ea", "call-centre|8800|1")
in new stack
[Feb 8 07:01:57] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:1] Answer("SIP/zebra2-000107ea", "") in new stack
[Feb 8 07:01:57] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:2] Ringing("SIP/zebra2-000107ea", "") in new stack
[Feb 8 07:01:57] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:3] Wait("SIP/zebra2-000107ea", "2") in new stack
[Feb 8 07:01:59] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:4] NoOp("SIP/zebra2-000107ea", "") in new stack
[Feb 8 07:01:59] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:5] Playback("SIP/zebra2-000107ea", "DGKHello") in new
stack
[Feb 8 07:01:59] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKHello' (language 'ru')
[Feb 8 07:02:04] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:6] Playback("SIP/zebra2-000107ea", "DGKStay") in new
stack
[Feb 8 07:02:04] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKStay' (language 'ru')
[Feb 8 07:02:07] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:7] BackGround("SIP/zebra2-000107ea", "DGKPress1") in new
stack
[Feb 8 07:02:07] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKPress1' (language 'ru')
[Feb 8 07:02:11] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:8] BackGround("SIP/zebra2-000107ea", "DGKPress2") in new
stack
[Feb 8 07:02:11] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKPress2' (language 'ru')
[Feb 8 07:02:17] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:9] StartMusicOnHold("SIP/zebra2-000107ea", "") in new
stack
[Feb 8 07:02:17] VERBOSE[82622] logger.c: -- Started music on hold,
class 'default', on SIP/zebra2-000107ea
[Feb 8 07:02:17] VERBOSE[82622] logger.c: -- Executing
[8800 at call-centre:10] WaitExten("SIP/zebra2-000107ea", "5") in new stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Timeout on
SIP/zebra2-000107ea, going to 't'
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Executing
[t at call-centre:1] Goto("SIP/zebra2-000107ea", "call-centre|0|1") in new
stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Executing
[0 at call-centre:1] Set("SIP/zebra2-000107ea", "testvar=0") in new stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Executing
[0 at call-centre:2] Set("SIP/zebra2-000107ea", "CDR(accountcode)=0") in new
stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Executing
[0 at call-centre:3] Set("SIP/zebra2-000107ea", "QUEUE_PRIO=1") in new stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Executing
[0 at call-centre:4] Goto("SIP/zebra2-000107ea", "call-centre-queue|que|1") in
new stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Executing
[que at call-centre-queue:1] Playback("SIP/zebra2-000107ea", "DGKrecorded") in
new stack
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- Stopped music on hold on
SIP/zebra2-000107ea
[Feb 8 07:02:22] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKrecorded' (language 'ru')
[Feb 8 07:02:30] VERBOSE[82622] logger.c: -- Executing
[que at call-centre-queue:2] Queue("SIP/zebra2-000107ea", "DGK-queue||||540")
in new stack
[Feb 8 07:02:30] VERBOSE[82622] logger.c: -- Started music on hold,
class 'default', on SIP/zebra2-000107ea
[Feb 8 07:03:08] VERBOSE[82622] logger.c: -- Stopped music on hold on
SIP/zebra2-000107ea
[Feb 8 07:03:08] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKMid' (language 'ru')
[Feb 8 07:03:15] VERBOSE[82622] logger.c: -- Started music on hold,
class 'default', on SIP/zebra2-000107ea
[Feb 8 07:03:46] VERBOSE[82622] logger.c: -- Stopped music on hold on
SIP/zebra2-000107ea
[Feb 8 07:03:46] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKMid' (language 'ru')
[Feb 8 07:03:53] VERBOSE[82622] logger.c: -- Started music on hold,
class 'default', on SIP/zebra2-000107ea
[Feb 8 07:04:24] VERBOSE[82622] logger.c: -- Stopped music on hold on
SIP/zebra2-000107ea
[Feb 8 07:04:24] VERBOSE[82622] logger.c: -- <SIP/zebra2-000107ea>
Playing 'DGKMid' (language 'ru')
[Feb 8 07:04:31] VERBOSE[82622] logger.c: -- Started music on hold,
class 'default', on SIP/zebra2-000107ea
[Feb 8 07:05:00] VERBOSE[82622] logger.c: -- Stopped music on hold on
SIP/zebra2-000107ea
[Feb 8 07:05:00] VERBOSE[82622] logger.c: == Spawn extension
(call-centre-queue, que, 2) exited non-zero on 'SIP/zebra2-000107ea'
It is still about 20 calls per day.
Issue History
Date Modified Username Field Change
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2011-02-08 03:24 DJ Kill Note Added: 0131645
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