[asterisk-bugs] [Asterisk 0017338]: No ringtone when going from queue to dial-command

Asterisk Bug Tracker noreply at bugs.digium.com
Mon May 24 08:54:55 CDT 2010


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=17338 
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Reported By:                jonaskellens
Assigned To:                
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Project:                    Asterisk
Issue ID:                   17338
Category:                   Channels/chan_sip/General
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           1.4.30 
JIRA:                       SWP-1469 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2010-05-14 03:09 CDT
Last Modified:              2010-05-24 08:54 CDT
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Summary:                    No ringtone when going from queue to dial-command
Description: 
Asterisk 1.4.25.1 on CentOS 5.4

3 steps in my dialplan :

exten => _9,1,Dial(SIP/testcorp1,10)
exten => _9,n,Queue(testcorpq1,,,,10)
exten => _9,n,Dial(SIP/testcorp2,10)

In step 1, while dialing testcorp1, the caller hears a ringtone.
In step 2, while inside the queue, the caller hears music on hold.
In step 3, while dialing testcorp2, the caller hears silence.

Every time again, when going from a queue with musiconhold to a
dial-command, the caller hears no dialtone but silence...

The only time when the caller also hears a dialtone in step 3 is when
calling the Queue-application with 'r'-option : Queue(testcorpq1,r,,,10)

Don't know how to get the ringtone back...
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---------------------------------------------------------------------- 
 (0122297) jonaskellens (reporter) - 2010-05-24 08:54
 https://issues.asterisk.org/view.php?id=17338#c122297 
---------------------------------------------------------------------- 
An update.

I've got the ringtone back in the second dial()-command by answering the
channel first... So :

exten => _3293456789,1,Dial(SIP/testcorp1,10)
exten => _3293456789,n,Queue(testcorpq1,,,,10)
exten => _3293456789,n,Answer()
exten => _3293456789,n,Dial(SIP/testcorp2,10)

I also notice that the ringtone of the first Dial()-command is different
from the ringtone in the second Dial()-command.
Could this be the difference between "early media" and an answered channel
?

After the Queue()-command, and without the Answer(), the channel is still
not answered. Could that be causing the lack of dialtone in the second
Dial()-command ?? "Early Media" no longer 'works' after a Queue()-command ? 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2010-05-24 08:54 jonaskellens   Note Added: 0122297                          
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