[asterisk-bugs] [Asterisk 0009777]: [patch] Wrapuptime persistent in a multiple queues with shared members enviroment.
noreply at bugs.digium.com
noreply at bugs.digium.com
Fri Aug 24 14:18:17 CDT 2007
A NOTE has been added to this issue.
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http://bugs.digium.com/view.php?id=9777
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Reported By: eliel
Assigned To: bweschke
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Project: Asterisk
Issue ID: 9777
Category: Applications/app_queue
Reproducibility: always
Severity: feature
Priority: normal
Status: assigned
Asterisk Version: SVN
SVN Branch (only for SVN checkouts, not tarball releases): trunk
SVN Revision (number only!): 65499
Disclaimer on File?: Yes
Request Review:
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Date Submitted: 05-22-2007 13:28 CDT
Last Modified: 08-24-2007 14:18 CDT
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Summary: [patch] Wrapuptime persistent in a multiple queues
with shared members enviroment.
Description:
Suppose we have a member (tom) logged in more than one queue (queue1 and
queue2).
tom received a call from queue1 with wrapuptime (5 minutes).
This is because tom needs 5 minutes of work before receiving the next
call, but after a minute tom receives another call from queue2 because
queue2 knows nothing about queue1 wrapuptime (lastcall time).
To solve this issue we implement a feature called shared_lastcall, and we
copy the lastcall timer to all the members (with the same interface) on the
other queues.
This can be enabled by configuration:
queue.conf
[general]
shared_lastcall = yes|no
With this option enabled (not by default), queue2 will wait until queue1
wrapuptime expires.
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bweschke - 08-24-07 14:18
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eliel - this is a cool feature and great to hear it's testing out well! can
you guys please bring this up to date with trunk and I'll work to get it
in? I'm sorry I didn't find it sooner to get it in before the patch got
stale.
Issue History
Date Modified Username Field Change
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08-24-07 14:18 bweschke Note Added: 0069381
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